WOW! I was positively blown away by my entire experience at Due West. From the warm welcome and immediate seating, to the attentive nature of the wait staff, to the flavorful and delicious food and beverages, to the ambience and vibe - I could go into detail on every single one of these themes and it just kept getting better and better and impressing me as the evening progressed. And actually - I will go into detail because it was just that amazing: The welcome: we arrived around 7pm absolutely starving and hoping we'd be able to eat as soon as possible. My friend and I were immediately seated (which was a relief because from what I've heard, this place has a line out the door of eager patrons vying to get in, so YOU KNOW that means its a hot ticket). We were sat at a beautiful corner table and after a brief moment, and as non-drinkers, we were recommended some mocktails that turned out to be just as tasty as they were beautiful - which many NYC spots do not offer, but thankfully that wasnt the case here. The recommendation was perfect and exactly what we were looking for THE FOOD: I cannot stress this enough. Everything tasted like Jesus himself put his blessing on it. We had the small plates of fish tacos and the crab dip. Both were absolutely fantastic, but the crab dip truly floored me. I would order a swimming pool size offering of that crab dip. It was THAT good! My friend had a buttery lobster roll that he inhaled, it was sooooo good. And I had the steak frites which was so tender and cooked to absolute perfection! I was actually sad when I finished it because I didn't want the meal to end. Then we had the warm, gooey, chocolately churro dessert. It was like a hug in your mouth, i don't know how else to describe that experience. We accompanied it with two mini chocolate shots and it was just heavenly. We were full in the best way! The service: As someone who travels all over and dines at all types of places, the service was something that truly stands out to me: attentive, friendly, engaging, and welcoming! We were carefully tended to, followed up on, water refilled, warm conversation, friendly recommendations, and service with a smile. It honestly felt like we were amongst family. The ambience: It was a busy dinner period and everyone seemed to be receiving the same caliber of service and enjoying a lovely night out. The music was faint enough so as not to interrupt your conversations, but loud-ish enough to give the place a truly fun buzz and feel. Paired with the warm lighting, it works for both a date night or a night amongst friends!
By the time we were ready to leave, we were already making plans to return with a bigger group and we even explored their website to see whether they host events (they do!) and we discussed the possibility of reaching out to host one of our birthdays! I can't stress enough how wonderful this experience was. I encourage everyone to RUN, don't walk, to Due West!
PS. We also found out that the owners of Due West are opening another restaurant in early March called Main Street Landing down in DUMBO, Brooklyn and WE CANNOT WAIT TO CHECK IT OUT! Whatever these folks are doing, its clear that they're experts and they care about the quality of products and services that they provide. THIS IS HOW YOU DO...
Read moreI recently visited Due West in West Village for brunch, and it was an excellent experience that left me wanting to return.
We started with their signature cocktails, and both were standouts. The Nitro Boost, their creative take on the espresso martini, had a bourbon base and cold brew twist. It was wonderfully light with just the right balance of bitterness and sweetness—a must-try for coffee cocktail fans. The Daytime Beacon, a prosecco and tequila-based drink, was refreshingly bright and perfect for a mid-day sip.
For appetizers, the Tots and Caviar was a delightful surprise. The generous portion of caviar paired beautifully with the crispy tots, adding a touch of indulgence to a comforting dish.
Moving to the mains, we enjoyed the Steak Frites and Eggs and the Lobster Mac and Cheese. The steak was cooked to medium well as ordered, though the fries leaned a bit salty for our liking. The lobster mac and cheese was hearty and satisfying, with a rich, creamy sauce that hit the spot.
The ambiance is cozy yet chic, making it an ideal spot for a relaxed weekend brunch. The friendly service and well-crafted menu make it clear why Due West is a neighborhood favorite.
We’ll definitely be back to try more...
Read morePoor Service.
4/14/18: Beware of the angry black doorguy. We sat down to enjoy some drinks and the waitress informed us that a larger table of 4 was coming. She asked if we could move when they came. Sure no problem. About 5-10 minutes later that party showed up and she asked me if I could move my seat and I said fine. At the same time this 6 foot plus guy came to the table and started yelling at me saying I needed to get up right away. I said I definitely was getting up and didn’t mind moving. He kept going on and on and was giving us all anxiety so I asked him to relax. Well, that set him off to use a bunch of slurs and tell me to get out of his bar, who am I, don’t tell me what to do, etc. So I let him get it all out and eventually he stopped. The table next to us even intervened to tell him to stop because he was acting crazy.
Anyway, called the restaurant and spoke with a guy who said he’s one of the owners. Hopefully he will speak with the other owner and train his staff on better customer service. I, for sure, will never go there ever again.
I do not...
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