KoFoo — Restaurant in New York

Terrible service! Came by for a sandwich for breakfast before my shift. When I arrived to work with my sandwich and finally had the chance to sit down and eat it, I was given the wrong order. I asked for turkey and was given tuna instead. I called to ask for a refund as I was already clocked into work and couldn’t leave to bring back the sandwich, in order to receive the correct order, but was told that I couldn’t get a refund and must return back to the deli to get my sandwich remade. I explained to the owner that I couldn’t come by until my lunch break which is only thirty minutes and I’m five blocks away from the deli, therefore I didn’t want to spend my lunch break waiting to get my order fixed because the deli worker made a mistake. Additionally, the lady at the cashier LIED to the owner saying I argued with them about the price of the sandwich when I simply asked why it was $11.29 for a turkey sandwich. No argument was made. This establishment has poor customer service and the employees here need to work on...

I ordered restaurant yesterday and spent about $40 on three plates of food. The order came quickly but once I started eating my chicken dish was undercooked and tasted very funny so I called back the store and told the owner and she proceeded to call me a liar about it. So I go out of my way to go to the restaurant even do I order delivery to bring back to food to show her that it is undercooked. Once I get there she proceeds to open my plate and tear each piece of chicken with her hand and her asking me ‘does this look uncooked to you’ and put the chicken in my face. She repeated that about 12x. I kept asking her for my money back and she kept making a big deal until i called my boyfriend and she gave me my cash. This morning i have food poisoning. This establishment is horrible no kind of customer service and im honestly shocked shes in business. Dont do it to yourselves dont...

I am disappointing at the quality of food. The Korean food is made in the back by one man while the rest of the store sells sandwiches and salads. Service is slow for a quiet sunday without another customer and not an enjoyable place to sit and eat. The atmosphere is dreary and dated. The quality of Korean food was poor. I ordered Blugogi rice , spicy avocado sushi and a kimpop and they tasted terrible. I am not comparing the food with good authentic Korean food in flushing or k town, but it should be at least passable. Rice was stale and the meat was difficult to eat. I came on a Sunday, so maybe it’s leftover food from the week. The reviews here are misleading and the high reviews are the only reason why I came here; never again and misleading. 4.4 is way too high for the lack of...