Prestige Health and Wellness - Chelsea — Local services in New York

Dr.Han is the sh*t. Don't know how else to say it. That's the best way to put it. Simple truth.

He knows his stuff, and apart from the manual adjustments and education, he does a lot of active release work that has finally improved the neck/shoulder issue I've been having for years.

I was told by past chiropractors, and been thinking that it's a neck-only issue. Dr.Han pointed out that my neck and shoulder pain is likely at least partially a combination of referral pain/tightness from thoracic outlet related issues.

I'm very well versed in deep tissue massages of all kinds - things that most people can't tolerate without crying. I thought I've seen and felt it all, including the elusive psoas etc. I was proven wrong by Dr.Han: You know the back of your armpit area, that trigger point area that feels really weird and painful when therapists press on it while you're on your stomach? He went at it from the FRONT through the armpit. It was a sensation I haven't felt before, but my god the relief.

Prestige Health and Wellness also offers comprehensive care, including massage, the electro-stim, PT, traction etc.

Not going to lie: Other than Arthur that is only seldom there, the other massage therapists for the medical massage didn't do it for me. Too weak, or just felt like a regular short swedish massage. I can get better relief working on trigger points myself with a lacrosse ball at home, so we've taken it out of our treatment plan for the sake of time.

Seeing Dr.Han itself is enough of a value proposition to keep me as repeat patient.

He did recommend me a PT on site that I will be trying out soon.

Also, big shout out to the rest of the team and staff, especially at the front desk: They are always courteous, kind, friendly and helpful. Thank you John!

My work schedule can be unpredictable at times, and I've had to either cancel or reschedule my appointment to a later time same day, and they've always been extremely accommodating...

I came in here after reading so many amazing reviews on instagram and needed to work with a team that would help me rehabilitate my mind and body. Dr. Ly is an absolute angel, so friendly, so knowledgeable and has helped me regain so much range of motion as a full time student and healthcare worker. His expertise as a chiropractor coupled with his amazing personality has made a huge difference for my plan with him.

On the Physical Therapy side, I enjoy working with the Physical Therapist Carl and Physical Therapist Myna and the Medical Exercise Specialist Ethan. Absolutely love this team, they bring a wide plethora of expertise incorporated with amazing cultural competency. They made me so comfortable and welcome that I felt very encouraged to stick with my care plan. Carl was so welcoming when I first came in and took his time to properly introduce me to my plan, coupled with Myna, they both gave me a an amazing experience that changed my perspective on how I see and experience PT. Ethan was also so lovely, he definitely knows his stuff, he helped me relearn what it means to experience pain vs work needed to achieve results. He is really good at explaining each exercise and incorporates anatomical knowledge with each session.

Shoutout to the amazing team in the front, love their vibe and how they worked with me from day 1 regarding billing, scheduling and orienting me to the office.

My money was definitely well spent coming here and I plan to continue coming here long term to continue achieving...

Note: this clinic is OUT-OF-NETWORK ONLY for all insurances.

I found Prestige Health and Wellness through Zocdoc, where it was listed as in-network with my health insurance. I contacted their office staff directly who verbally confirmed they are "in-network" with my insurance. I was also informed their insurance eligibility team would contact me with more information before my appointment; no one contacted me. I therefore initiated contact with the insurance eligibility team who finally indicated they are out-of-network for all insurance. The office staff easily could have indicated they are an "out-of-network only" clinic. Had I not called the insurance eligibility team myself I would have incurred a significant out-of-pocket cost. It is disingenuous to list and describe the clinic as anything other than "out-of-network." Please keep this in mind when booking.

The FAQ section of their website also lists my insurance provider/specific plan as an "accepted insurance." "Accepted" meaning you may pursue out-of-network reimbursement on your own after paying full price for the session.

3/5 rating as I as eventually able to receive this information prior to my appointment, after multiple phone calls...