Rosetta Pizza — Restaurant in New York

If I could rate no stars I would. Absolutely the nastiest pizzeria I have bought a slice from. I asked for two slices in which they were grabbed with bare hands to toss into the oven. I purposely decided to pay him after my pizzas were done so he doesnt accept my money and try touching my pizza. When he calls me to pay, I payed him 7 dollars in singles for what he needed to count all and then provide me .65 cents in change. By this time, mr unsanitary has touched bills and coins. I sat down to eat and I see him do the same with another customer and by the time he was done charging the customer he would go and start stretching dough to prepare the next pizza pie. Just imagine someone stretching dough right after picking up a phone that was ringing often and adding the handling of money which in my eyes is the dirtiest thing since it goes around from people to people, etc. He seemed to have gone to the bathroom in the back and came out in less than one minute. Im pretty sure he didn't wash his hands.

I had to say something and asked him if they use gloves or why he touched pizza after taking money and his response was "I'm the only one here." I responded "well you could put gloves on or wash your hands" and his response was "if I washed my hands too much it wouldn't be good for my hands and gloves don't allow me to work good," wow!. Then he tells me if I don't like it to just not come back. People please avoid this pizzeria. If you wouldn't handle your pizza or food in this manner then just avoid this place and any other pizzerias out there doing this. This is so unsanitary and so disappointed. Then again it explains why they currently have a pending grade and...

We came in and asked for four cheese slices, which they were out of, but we were told that was what we would be charged for. We were ultimately charged for the veggie/marg slices we had to get instead. When we brought up that we were charged more than agreed to the cashier was very defensive and claimed that no one ever said that. Eventually, we just accepted it amongst ourseleves and were eating our pizza at a table, when an employee returned upon bringing our friends their food and decided to rehash the argument, claiming once again that these were for sure the prices and we were wrong. Ultimately, we had already decided that it was overpriced but it was fine for now, although if we had known how expensive it would have been ahead of time we would have gone elsewhere. It just felt unnecessary for anyone to come up to us after the fact and continue trying to discuss it, when we had already made our peace and decided it was fine.

Additionally, our vegan friend ordered a plain pasta with no meat sauce and got charged for extra meat sauce. They had to debate with an employee to get a refund. They also gave our other friend the wrong soup, which they did correct after we asked, but it was long after everyone else had finished eating and were ready to leave.

In general, the whole experience felt exploitative towards people coming from clubs/bars who might not question the price/extra charges after looking at the menu or speaking with workers. There were many people waiting to order so it felt difficult to discuss prices, and what we were told was clearly not translated to the register. It didn't feel fair to us or the many people behind us waiting for...

I tend to read reviews about the restaurants im about to try for the first time. Regardless of the positive and negative reviews i always like to try it myself and decided whether or not the reviews are exaggerating.

For the first time, I should have listened to the reviews and found a better restaurant to spend my money on.

The first time i had order two pastas, my co-worker had said the pasta was very tasteful and amazing. Why not? I recieve the pastas, after waiting an hour or so, and they look delicious. After tasting the food, I realized it wasnt as good as i expected. For a downtown restaurant I expected it to WOW me but instead it was a disappointment. Not long after I had finished, I began to feel sick and nauseous. Well what do you know, I had food poisoning.

My second and final time, I was invited out to eat and the place was choosen. Pasta was a disappointment, let me try the pizza. No crust, not tasteful, burnt, just absolutely gross. Not to mention the staff are rude, racist, homophobic, and this time my friend got food poisoning.

I myself work at a restaurant and we tend to do our best to ensure our customers are satisfied and content with our food and service. The fact that they are still open shocks me. This place needs new management or need to be shut down.

You'll get good service..........ONLY if your white.

Listen to the reviews and...