Tavern 29 — Restaurant in New York

If i could give zero stars I would. Let me start off by saying this is def not one of the best places for brunch. I never experience such bad service in my life. I unfortunately went here for brunch yesterday on Sunday 6/4. While waiting for a table we went to the bar to grab a drink. The bartender didn't even acknowledge us for a good 15 mins. I order the unlimited mimosas and along with my food order. I kid you not the bartender looks at me and says okay without writing down our order. As the bartender was making the drink he puts half and I mean half water along with OJ so of course the drink tasted very flat and watered down. I whine up telling the hostess i refuse to pay for a watered down drink. After seated the rooftop bartender remakes the drink and the manager comes over to state she checked the cameras to assure us there was no water being put in the drink. First of all I would never say that to a customer I know what i saw. She simply says how they use a nectar and how they have to add water so you basically telling me your diluting the drink with water? We whined up waiting 2 hours for our food of course the bartender at the bar never put our order in. Shocker !!! We were there almost three hours never ate, never got utensils, no water nothing. The rooftop bartender apologies and packs our food Togo. The experience was horrible staff was very un-attentive very short staffed. There shouldn't be one bartender for a whole rooftop that doesn't even make sense to me ?? I feel bad for the poor staff who is clearly overworked. I will never be back and would avoid this place at all cost. They need to be better trained more staff and...

This rooftop is actually quite complex, from what my friends and I saw, there were 3 floor that people could sit, the 3rd being the rooftop. Due to Covid-19, they offer heated “igloo” seating which is nice but it is not the same as a rooftop experience that you would normally enjoy before Covid-19. This is of no fault of the establishment, it's just to say that there's no need to be upset if you don't get the rooftop.

The waitress was lively and had a great sense of humor and all the other works we met had the same charisma and energy.

The food, however, was quite sub-par. I hate to complain, but I will provide reasoning for why I felt this way.

My friends and I came on a Thursday night which usually isn't busy and it was evident to us that were one of the few groups that were there. We had ordered an order each of wings, margarita flatbread, mac and cheese, and calamari. Firstly, we were upset that the food was cold when brought to us. As I said, we were one of the only tables seated there, thus, it made no sense to us as to why the food was cold. The wings were dry and overcooked. The flatbread was stale (because it wasn't hot) and lacking any unique flavor. The mac and cheese was good texture-wise but lacked salt. The calamari was actually good though so that was a little redeeming.

The food was made as if a home-cook was having a bad day honestly. I hate to make these remarks but I must be honest. My friends and I decided that it would be best if we just leave at this point and so we asked for the...

I do NOT write reviews for anything! BUT this is the exception because I was very disappointed about some incidents and one specifically that made me uncomfortable. My server was very preoccupied with talking to her coworkers behind the bar as we sat on the rooftop. She disappears for extensive periods at a time. On one occasion I needed some help but no one was to be found looking in our direction .( this is at about 3 pm and there were 3 other parties with 4 waitresses tending ) I put up my arm like a grade school kid attempting to gain someone's attention. A staff member waves hi to me and has the most unfortunatemy fake smile I have ever seen. She then calls one of the waiters over and says to her that some guy(me) is waving his hand over there so I waved back. Our waitress comes with no sense of urgency and asks what I want. I ask for a coke. It comes back to me flat, and she says it's on her LOL. Later I ask for the lady's name that waved back at me and found out to be Stephanie. After my average meal ( definitely overpriced) I went to complain to the manager about this person. Low and behold Stephanie comes up to the podium and asks how may she assist me. At this point I am speechless and I tell her how her behavior was uncalled for and inappropriate especially as a manager. Disgusting person with disgusting attitude. Please SPARE yourself the time and find a different place in Manhattan. Deeply disappointed after...