The Horny Ram — Restaurant in New York

I had a birthday brunch last weekend for a party of 14 and based on the reviews I was super excited to try their bottomless brunch. I was very shocked when I got there and my party of 14 was seated in two divided booths. Even though they were back to back to one another, I wish it was clear that the whole party was not going to be seated at one large table. If I had known I would’ve planned my brunch elsewhere!! So despite the awkwardness of having to spread my attention between two different tables, the waiter we had would blatantly walk by our tables (on the second floor right by the kitchen) and ignore the fact that our glasses were empty.

After 30 mins, he had placed carafes so we could refill the drinks ourselves which I thought should’ve been set there from the beginning given we paid over $60 for brunch with gratuity included and the bottomless deal was $25 for 2 hours and it required the purchase of an entree (ranged from $17-23).

The food was decent for the price we paid. I got the waffle chicken sandwich and it was better than expected given I was the very last person to get their food because they had forgotten my order. The Bellinis and mimosas were perfect! Their burgers were also cooked very well and seemed to be a crowd favorite here. Overall, I had a pretty good experience here but full warning for large parties - DO NOT book this place for brunch if you have more than 8 people because your seating arrangement will be very cramped or awkward. My boyfriend planned my brunch and had emailed the person in charge of large parties and he said to just book it for 10 on OpenTable and he’ll handle the rest - which was most definitely not handled properly. However, it’s a great place for brunch for a smaller...

We visited this restaurant to celebrate a friend’s birthday and brought along a cake for the occasion. Although the hostess informed us that they typically don’t store cakes, she kindly made space for ours, which we appreciated.

The reason for my 4-star review is entirely due to the excellent service provided by our server, Salvador. He went above and beyond, ensuring our table was well taken care of with prompt service and attention to detail, despite managing multiple tasks like taking orders and preparing drinks. Salvador’s professionalism truly stood out and made our experience memorable.

Unfortunately, the same cannot be said for another server, Sophie. When it was time to bring out the surprise cake, her handling of the situation was disappointing. Instead of presenting it thoughtfully, she simply placed the cake—still in its box and bag—on the table, along with loose candles, and said, “Here you go, guys.” This lack of effort and care felt unprofessional, especially in a hospitality setting. Even at a casual chain restaurant, more attention would typically be given to presenting a cake for a special occasion.

While I understand that there may be policies regarding cakes, a small gesture like placing candles on the cake or offering a presentation option would have significantly improved the experience. A cake fee would not have been an issue for us, but the lack of care left a poor impression.

Thanks to Salvador’s exceptional service, our celebration was ultimately enjoyable, but I would encourage the team to focus on enhancing the guest experience, particularly for special occasions. Thoughtfulness and professionalism go a long way in...

I have been wanting to try this place on a visit to NYC for 4 years, but it’s always packed. I caught it at the right time with my two boys as brunch was wrapping up and we were seated right away. It took a very long time for a server to greet us, and when she did she took drink orders and never really came back. I chalked it up to we must’ve come during shift change, but the table directly next to us was being tended to rather well.

The food was good, and as we started eating we requested the SEC Championship be turned on at the tv nearest us. A male server accommodated our request and started checking on us more regularly. We were very unclear who our server was. We sat with empty drinks for most of our meal. The restaurant was not busy, so I didn’t understand this at all.

Then, a young lady who I’m assuming was the manager came and turned the television we’d requested off the Championship. I tried to get her attention but she didn’t listen to me and wouldn’t make eye contact while she complained to servers behind the bar. It wasn’t until two young men came from their seats asking her to turn it back on the game that she replied “What game?” I said, in unison with the guys, “the championship game” and she immediately reprimanded me, and only me, for saying something.

Management and servers were rude, unprofessional (griping about patrons in front of patrons) and inattentive. Food was good, experience was not. Definitely don’t go here if you want to...