Yihan Spa — Local services in New York

I want to share my recent experience at Yihan Spa. I’ve visited this place several times in the past whenever I wanted to get a massage, and it used to be fine. This time, I bought a discounted voucher through Groupon and went with my boyfriend. However, the booking process was confusing. Unlike what was stated on Groupon, I couldn’t make a phone reservation and was required to book online instead. The problem was that the online system asked for payment again, so we decided to just walk in.

We ended up waiting for almost three hours before getting our massage. By the time it was our turn, it was already evening and I just wanted to relax. Unfortunately, the massage therapist applied extremely strong pressure throughout the entire session, even after I made it clear that it was too painful. My body was tense the whole time, and it was far from relaxing. What was worse, the therapist even pressed hard on areas that should not be pressed, such as my spine. It was so uncomfortable that I still have pain in that area when I sleep.

Even my boyfriend, who actually likes firm and deep massages, said it was extremely painful and uncomfortable. He asked the therapist to go gentler, but she didn’t really adjust the pressure. He also mentioned that during his 60-minute session, one of his legs wasn’t even massaged with oil and was rushed through, as if the therapist skipped that part entirely.

Another thing that felt unfair was that we were asked to pay additional tax on top of the Groupon voucher. It wasn’t clearly stated before, and it made the overall experience even more disappointing. Overall, this visit was stressful and unsatisfying from the confusing reservation process to the painful massage and unexpected extra charge. We won’t...

Booked a Couple's Romantic Rendezvous Package which consisted of a 90 min Deep Tissue Massage in a Couples Room and 40 minute Sauna exclusive for us during the first Saturday of the month. We were probably the first customers and we were welcomed warmly by the owner of the business and we were attended to right away and led to our room. I wish I could remember the name of my masseuse (and I typically always ask and remember! 😩) because she was that good! Well to be fair, my husband also said that he had a good massage. Our room was really relaxing, and at the right temperature too considering there was a heatwave that weekend. The music was also just at the right volume, contributing to the overall tranquility. I love that they both showed us the timer prior to starting and did set it for 90 mins. Considering we get a massage at least a month, this was one of the best that we've had. I usually dread the pain and bruising that usually comes along with it, and this surprisingly was minimal to almost none especially on the bruising part. For this alone, we're definitely planning to come back. The sauna was really nice though pretty small, but gets the job done. Obviously this would be more enjoyable during fall or winter, so keep that in mind. We were also able to shower after the sauna. My only wish and suggestion to the business would be to have shower caps, mini deodorant/antiperspirants that customers can buy, and perhaps a better selection of tea after to really complete the overall experience. By the way, I actually treated a girlfriend to a massage and facial here for her birthday before my husband and I got to finally go and she had an amazing time. Highly recommend and...

The spa itself was really beautiful inside. I arrived at 2:45pm on the dot. My service was suppose to start at 3pm. As soon as I checked in the front desk clerk advised me to fill out a form, that took me no longer than 1 minute to fill out. The message therapist immediately took me back to the treatment room. I was not offered water or tea or really anything upon my arrival. The message was really great, the therapist set a timer for 60 minutes and gave me a wonderful message. After the message I had a 60 minute facial. Directly after my message was over the esthetician came in wanting to start my facial. I asked if I could use the restroom, and again not offered anything to drink. During my facial there seemed to be a lot of stopping and starting back up, it wasn't very fluid. After she applied my mask she left the room. Ive had many 60 minute facials and usually they entail a neck , décolleté , and hand message. The only message she did was on my face and décolleté. It seemed very incomplete, almost as if she was trying to stall the time. When the treatment was over I asked the front desk if there was any tea and if I could sit outside and he said that outside was not set up yet. I also went on to tell him about how rushed I felt and he argued that I arrived "on time" and not 15 minutes early. The picture below is what I took upon arriving the spa with the time stamp of 2:45pm. so I'm wondering why I was rushed and not offered anything to drink and getting an incomplete facial. Again the message was amazing! Both techs were very...