The Seville — Restaurant in New York

Food 3 | Drinks 3 | Service 5 | Atmosphere 5

The vibes are exactly what you want on a Thursday night. The live band (The Rakeim Walker Project) was exceptional and the main reason I would go back. The velvet rope upon entry feels a bit more pretentious than exclusive. It’s just not necessary logistically speaking, but the hosts and security were welcoming and kind. The servers were super engaging and rather enjoyable, too. My friends and I sat in the lounge which was comfortable and could easily accommodate three average sized women. But I had to pull a couple stars for two important reasons: 1. Never have I ever had three tequila based drinks and not felt a thing. They’re definitely watering down the cocktails. The cocktails are technically reasonably priced for NYC, but when you factor in you’re just getting a lot of syrup and fizz, you’re not really getting your monies worth. I’m beyond the days of needing/wanting to get drunk when I go out, but… when I order tequila, I want tequila. And 2. The food portions are waaaay too small. This isn’t a bar food joint so no one is expecting that, but the braised short ribs were about the size of a piece of sushi. Again, didn’t expect entree portions, but it did leave us wanting. Luckily the food scored marks for taste. And they do offer a substantial bread basket. All in all, it’s a dope spot with very fun vibes. But as much as I appreciate their efforts to not raise food/drink prices, they may want to consider how to create more of a balance. The age range was mid-30s to early 40s so maybe they think their clientele isn’t discerning. Places like The Seville are gonna have to get creative and really think about the overall guest experience to get all five stars. Would give it another...

The customer service at the door was shockingly poor. As we approached Lord Farquaad and his 2 companions, one of them whispered something to him, which immediately gave off a bad vibe. They stared at us without any greeting or acknowledgment—no “hello,” no “welcome,” nothing. Farquaad coldly stated, “$500 for a bottle,” with no courtesy at all. It was clear they didn’t want us there! Why would he assume we were interested in a bottle without offering a menu?

Next, he quoted $300 for the bar and simply looked at us in silence (still no greeting!) My partner agreed to the price, and Farquaad asked for his card. I was in disbelief that entry seemed to hinge on this payment? However, when Farquaad noticed one of my friends was wearing trainers, the mood shifted again. That was a dealbreaker and we were turned away.

The whole experience felt not only rude but also blatantly prejudice. They did not want us there from the lack of greeting to the overly priced entry. As Black British newcomers to NY, we’ve never encountered anything like this. NYC is a vibrant, multicultural city that embraces all walks of life. Seville, is this the type of customer service you are promoting? The door workers representing you are diabolical. A place like this has...

This is such a pretentious place with mediocre ambiance and cocktails. If you make a reservation for the bar and expect to have a seat…think again! It is truly a place that tries too hard and delivers little. Not worth the time or money.

We made a reservation for the bar thinking this was a classy cocktail bar (as it is marketed). When we arrived they told us to go to the bar and we could find coat check inside. We went in and there were NO bar seats and the coatcheck was nowhere to be found. When we asked a staff member where the coatcheck was she looked at us like we were idiots and it was obviously behind a black door with no sign on it or person getting the coats. Then we went back to the host to see where our seats were because the bar was full. They said they take reservations but they don’t reserve the seats (????). What type of system is that? Oh and did I mention they charge you a cancellation fee if you don’t go? Why are they charging a cancellation fee if they are not holding up their reservations? Utterly ridiculous. I only had a cocktail, which was over $20 and it was okay at best. I was so underwhelmed by the whole experience...