I had to change my 5-star review because I had such an awful experience here the other night. Typically I enjoy a glass of wine by myself here so I decided to bring some friends and the hospitality was terrible. I tried to order two different bottles that the bartender told me we didn’t have. At that point I was a bit frustrated and she seemed to be very upset that I was asking about other bottles they may have. I mean I don’t just choose random bottles we select based off of the producers we enjoy and she clearly had no knowledge of anything at all and she was done with us. It would’ve been fine if she had a little grace but she was clearly annoyed to serve us. We caught her attitude and contemplated leaving amongst each other but decided to stay because we really wanted some wine, but I guess the bartender heard us saying we were thinking about leaving and she completely ignored us from across the bar. We tried to get her attention but she didn’t care, had to wave at the server on the floor and order with her. We ended up just choosing a bottle they offer by the glass since half of the by the bottle list was unavailable. And can you believe when the bartender came to finally serve us the wine she said “I thought you were leaving?” Like nobody was talking to you we were discussing amongst ourselves. Very weird childish person. Honestly although the bartender had a terrible attitude, this is the fault of management. The managers here don’t care - it’s obvious through their outdated wine list and employees who know...
Read moreI went to this place with a friend specifically for Beaujolais Nouveau, as it was advertised as a French bar celebrating this special wine. My friend arrived first and asked the waitress if they had Beaujolais Nouveau during happy hour. Instead of clarifying or offering a taste, the waitress simply brought her a glass without confirmation. When I arrived 10 minutes later, I asked about bottles, and this time, we received proper service with the bottle opened and tasted at the table. When I asked for food recommendations, the waitress suggested something but stopped at charcuterie and cheese boards, which we ordered from the regular menu. However, later on, we noticed a poster on the wall advertising special offers for Beaujolais Day. When I asked her about it, she said she “didn’t know” because “the owner put it up”, “I can’t change it now, you already ordered” - nobody asked her to change anything. There was no apology, just excuses. Another waitress chimed in, claiming it was a “miscommunication” and that they hadn’t been informed. It was only after I expressed how unacceptable this was that one of them reluctantly apologized - but only after being prompted. Both of us had asked about Beaujolais Day from the start, yet none of the staff mentioned the specials or seemed remotely informed about the event they were supposed to be hosting. If this bar is trying to channel the vibe of a French establishment, the awful service might fit the stereotype, but it’s definitely not the kind of authenticity worth...
Read moreI have come to this place a few time as I work in the area. They offer amazing food and decent wine if you’re on a budget and the music is always on point. As a Store manger of a bridal salon in the area i have recommended this place to bridal party’s after appointment. Brides who just need to have a quick drink to think about before making a big decision ect. One evening I went in with a fiend and there was only space at the bar to sit so we did we ordered and a few minutes later a table became available. We asked if we could move to the table and the bartender said he had to check with the manager we said no problem. A few minutes later he came back and said we could not? I was very confused as to why? So I asked the manager myself (I did not get his name but he was a short bald Hispanic gentleman) he said those tables were for party’s 3 or more here’s where it gets weird. See the table to the left and the table to the right we’re only party’s of two when I explained that to him very rudely he said well you can’t sit their and rolled his eyes and walked away. As someone who works in hospitality I never tell a customer no with out reason. We immediately asked for the check and finished our wine and the table sat vacant for the next 20min I spent in this establishment. We took our business elsewhere and continued our night. Very sad that a place would jeopardize their reputation because of one manager on...
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