Bob Evans — Restaurant in Ohio

We are road tripping and had visited a Bob Evans a few years back and enjoyed it and decided to try again. From walkin, we felt as if we were interrupting the employee's storyline or group breaktime. Food was overcooked, potatoes seared black and burned. The All American BLT bread was toasted to crouton texture, the kind that cuts your lips in the corners when you try to eat it. No refills on drinks. Story time for employees stayed in effect the wholentime we were there, that was entertaining so I added a star on the atmosphere section above. They were a happy bunch, there's that. At least you had a pleasant face when they came to your table to.drop off your food, realy the only time you saw them. And I'm all for chatting in the workplace when work is done...but it wasn't. Tables that were dirty when we sat down were STILL dirty when we left. NOW they were not busy at all, but when they do get busy this crew would never be able to hang. Additional entertainment was provided by the couple sitting behind us when they asked the waitress what 30 meals are under 8.99 and she said they are flagged on the menu independently, they are just spread out randomly for you to find. Considering everywhere you looked in the restaurant they advertised how they had 30 under 8.99 - they may want to consider listing them out together. Or educating the wait staff which meals are part of that promotion so they can help customers that ask about it. In this particular case, it was an elderly...

Went in a week ago and asked for a highchair, they tried to set us next to people who were cussing and give us a booster seat, because you can't put a highchair at a booth. We never asked for a booth. My husband asked to move and they did not seem pleased. Waitress took our order and we had an appetizer of onion rings and meals of eggs bacon and pancakes and biscuits and gravy. Nothing crazy. Half an hour later we had not seen our waitress since the order was taken. No refills of drinks. No communication on why the appetizer hadn't even come out. Nothing. No staff was even out there to ask. No idea where they were. So we left. We tried to call corporate and could not get in touch with anyone until a week later and then called the general manager who stated that he's sorry and he'll address it, but would not give any compensation for us not getting our meals because we left. He said we should have talked to someone. There was no one to talk to. No staff was anywhere. We didn't even see anyone as we walked out the door. Don't give the generic response on here that your sorry and to go to the website. We tried. We just won't be back and hope others will try some of the other great restaurants in the area instead of having a...

We drove all the way from Wichita, ks. We were exhausted. However, we were so happy when we saw the Bob Evans name. We don't have one...so we thought we'd stop in for a treat. Our server was madi. We were seated at 12:00 and no one took our drink order till 12:23. We were incredibly thirsty. The server was preoccupied with other tables and didn't even have time to make a good impression on us. Highly disappointed. We could have gone somewhere local...maybe we should have. But we were hopeful the Bob Evans name would be good. Atleast our server could have told us I'll be with you shortly, etc. I was hoping this would be the pickup we needed, but it disappointed. I would not recommend if you're from out of town and you have places to be. Food was alright. But no better than anywhere else you could go. And we certainly will be going elsewhere next time.

To our server, please do better about reassuring your customers that you see them. That goes a long way. Also. Work on...