Memories of Peru Pollos A La Brasa International Drive — Restaurant in Orlando

So welcoming. It is a very nice place I was pleasantly surprised, from the owners and staff to the servers. The crew is super professional, polite they go that extra mile with their time effort attention special care to focus on you their guest/customer allowing you to feel like you are the most important person kinda like a celebrity ensuring to give you extra attention especially in a time like now where no one gives or cares to support customer service is rarity A personal insight to my experience. The staff is a cool,classy high-quality group of proud professional hard working people. They did not once shown disgruntled upset angry super very mindful to respect the feelings of guest. I did not feel less than, inferior or made to feel uncomfortable, ashamed or embarrassed.. On my part I fail to bring the correct card to pay for the rest of my very reasonable priced tab. They were so kind and were willing to eat the cost of my bill. I offered my $500 watch to them as collateral graciously refused to take which I forced them to hold onto until I came back the next morning to pay the rest of my bill. I cannot stress graciously super friendly people They allowed me to work there peacefully for hours in my big corner with all my devices. I would gladly recommend this restaurant to check this place to all my friends not because of that one's incident but because of the whole entire experience. It was a great time and I will definitely go back but next time I'll leave my work at home and make sure to bring correct card. Thank you guys, they were super patient, understanding and even stayed working later because of me. While the whole time the staff maintaining a great attitude.. I got to say the food location drinks staff are all Great! This is a place to go see for yourself how great it is. It's neat, clean friendly and professional in every way. I'd like to call it a little Jewel, a rare find. You will enjoy it all from the music staff drinks and the friendly accommodations you will feel like you're in a different country location far away from Orlando. You Must go and see for yourself. You definitely won't regret the...

We recently ate at Memories in Peru with a large group of 17 people. I had been there before and had a great experience, so I was excited to return. Unfortunately, this visit was extremely disappointing.

My sister, my son, and I arrived around 7 PM, followed shortly by my cousins and their kids. While we waited for the rest of our party, no server approached us — not even to offer water or take drink orders. By 7:25 PM, the entire party had arrived, and still, no one came over. We had to ask the host to call a server for us.

We were all very hungry and thirsty after coming from Aquatica, and despite placing our drink and food orders, it took over an hour to receive our drinks — while food started coming out before them. The restaurant wasn’t full, just full of dirty tables, so the lack of service felt unnecessary and frustrating.

The worst part is that they automatically charge a tip, which I usually don’t mind — but in this case, it felt undeserved. When we addressed our concerns, the woman who claimed to be the manager apologized and blamed the delay on the server being unfamiliar with large parties. But if that’s the case, why wasn’t she or someone else helping? She even mentioned the owner was helping on the floor, yet our table never saw any support.

The entire experience felt unprofessional — and frankly, it came across as discriminatory. I wouldn’t recommend this place to anyone hosting a...

This was hands down one of the worst dining experiences I’ve ever had. It started when I tried to place a takeout order over the phone. The restaurant requires prepayment, so I gave them my credit card information. The waitress said my card wasn’t going through and told us we had to come in person to pay before they would prepare the meal. Frustrated, we drove to the restaurant, only to find the waitress confused. To make matters worse, the Colombian waitress didn’t speak English, which made things difficult since my husband only speaks English. I had to translate his order for her, but she still managed to mess it up.

She brought my entrée, and when I asked where my husband’s order was, she claimed he never ordered—despite him clearly ordering Lomo Saltado. After some back-and-forth, she finally brought his food. Meanwhile, my husband had been trying to use the restroom but was told it was under repair. Moments later, we saw another male customer going into the restroom. When we pointed this out, the waitress said, “Oh, I thought you wanted to use the women’s restroom.” Seriously?

And if that wasn’t bad enough, when I checked my credit card statement, I saw that she had actually charged the order to my card—even though she claimed the payment didn’t go through in the first place.

The food itself was fine, but the service was absolutely awful. I won’t be...