Five Guys — Restaurant in Oxford

Not one employee spoke when I walked in the door to pickup dinner. Everyone acted as if they didn't see me, even though there was only one other guy in the store. I immediately made my way to the pick up area. Once again I stood there in complete silence, but it was obvious that my attempt to be pleasant to the employees was all for naught. They were not going to wait on me or acknowledge my presence, much less give me the food I ordered online. After stating my three letter name on THREE occasions, I was told my fries were still cooking. Several minutes later, I left with two small burgers and a cold cup of greasy fries. Overall a horrible experience, less than acceptable food, and a store full of employees that don't value the very people that are making their jobs necessary and are helping to pay their hourly wage. As someone that travel often, I have never walked into a Five Guys without being greeted by every employee and receiving hot food in a timely manner. Five Guys may need to consider additional training at the Oxford. MS location or start the hiring process for people that actually...

🍔 Burgers are always good at Five Guys. The shop here was decently clean and the fries good as always. The cash register server seemed uncomfortable with her role in taking food orders and dealing with customers. Maybe it was her first day? Maybe she didn't know she was supposed to be welcoming? But the other people working in the shop were warm and helpful - hard having the front person not treat you so good tho.

🧋Root Beer and Cream Soda had no syrup - just soda water. Bathrooms were moderately clean. 🍟 Surprisingly, the shop was not crowded! Usually they are. Maybe next time we're in Oxford, MS, if we go here, it will be better?? 🍔 If it's warmer, we'll sit in the nice outdoor...

This is the Oxford, MS location only....we love Southaven and Pigeon Forge.

I ordered a little bacon burger w mustard, lettuce, pickle, mushrooms, my daughter had the LBC with ketchup only, my son a reg bacon cheese w everything and we ordered a regular fry bc in Southaven or Pigeon Forge we're hard pressed to finish the fries bc there's so many. There was one cup, zero overflow for almost 6.00. No... not no but NO. AND they left the mushrooms off my burger and the bun was wet. Not soggy. Wet. For 60....bc of drinks and 2 milkshakes f my children. At 60 dollars, I better be getting everything I ordered and the entire...