Panera Bread — Restaurant in Palmdale

Panera bread is by far one of the best places to get if you want fresh delicious chemical free, healthy food. Healthy food that taste good, you ask? Yes, absolutely. And the customer service is just as impressive. There has been a couple of incidences where the Uber eats. Driver had actually forgotten another bag or a secondary bag that was part of my order. Even though Panera bread was not at fault that they had made the food, and it was the driver who is at fault. They made sure that I was reimbursed for the money, and even went as far as to offer me the missing order for free. And not only just the order they even offered to give extra pastries just for the inconvenience that was not at all their fault. You cannot ask for a better customer service. You cannot ask for healthier more delicious food if you want some thing light and healthy that isn’t going to make you feel bloated and disgusting. You can actually feel yourself being nourished and energized by their food. The broccoli cheddar soup in a bread bowl is absolutely divine on a cold winter night when you want some of those carbs in comfort food that comes in the bread bowl, but something warm and creamy, and feels and taste like home. Their soups often remind me of my mothers homemade soups and I would definitely call them comfort foods without all the extra carbs like what you would find in fried chicken they’re barbecue chicken salad is divine for a date when you actually want to eat something healthy, but also filling, it is absolutely delicious. The barbecue dressing that is mixed with something else like a secret sauce of some sort is not overwhelming. It is the perfect blend of flavorful, but doesn’t overwhelm the black beans or the corn the chicken and other ingredients in the salad, you can taste all of the flavors and they blend together perfectly. The black beans not only add flavor, but a wonderful texture that stands out from everything else. It may sound like your standard barbecue chicken salad, but believe me when I say that they do something to the salad that makes it crispier tastier more flavorful, not overwhelming and also filling without too many carbs or in calories. I have that salad twice a week in the soup bowl once a week and in a month I’ve lost 12 pounds. I am happy to say that I am a frequent customer and completely intend on continuing my relationship with...

I was a regular of Panera when the employees were well trained, attentive and friendly. This Panera has really gone down in customer service, food and overall experience. I have waited to write this review because I was giving them a chance to make things right. I went in 2 weeks ago and as I walked in no one noticed or greeted us, the girl in the front didn’t acknowledged us at all and when she finally did she said “Are you ready now?” No *hello how are you, what can I get for you? * nothing! I went ahead and ordered the Asian chicken salad, she said * we don’t carry that anymore “ the closest thing is the apple salad “ I said ok no problem. It was absolutely Nothing like the Asian chicken salad. I paid over $11 for a tiny salad and a hard half baguette thrown inside my bag, not wrapped or bagged. I was absolutely disappointed. I received the email from Panera asking how my experience was, I responded to the email explaining how my experience was absolutely terrible and later I received another email from the manager saying how sorry she is and how she will speak to her staff to make sure they greet customers and to come in to receive a meal and a dessert, I responded yes I would like that. I have emailed her twice after that and she has not responded anymore. I would stay away from this location as it’s obvious that they don’t want any business. I hope it closes down and they put another...

This is a VERY overdue review. The only reason I’m giving one star is because the food is actually good! The service, however, is consistently horrible! I often order using my app, so that I can just run in and out and be on my way. Several times my order has been screwed up (which nullifies the convenience of “rapid pick-up) and when I’ve gone up to the counter to get it rectified, the workers act annoyed that they actually have to talk to a customer! The people who work there do not know what customer service means! When I’ve explained what is wrong with my order, they act as if I should’ve just dealt with what they threw in my bag! No apologies! EVER. They can’t even honor my simple request to not slice my bagels! It’s time to find a different bakery. One that actually trains their employees to treat their customers with respect, and make them feel like they want to come back...