Customer service is trash. Let's start off with how you're not even greeted. We got there about 7:15. Food was out at 7:40. They packaged it to go. My husband asked for some plates and they said we couldn't dine in because they close at 8. We've never been there before and we arrived at 7:15 and that was never stated to us when we were ordering. If she would have told us they closed at 8 and by the time the food was out we'd be cutting it close to their closing time we wouldn't have even ordered food there. However it was still 20 min till closing so we proceeded to eat there because we had 2 toddlers who were very hungry. The whole time the person at the cashier is just staring at us. There was a point where we even thought she was recoding us. Also if you've never been there before you get no help what so ever when you're ordering. The cashier just gives the death stare the whole time. Their menus suck. There isn't even pictures of the food. There's also finding Nemo music blasting loudly which is why the employees are probably sooo moody. Food was good though but not good enough to deal with bad...
Read moreGreat flavor! Lots of meat! A little too salty; a little heavy. Healthy option desired.
I got the BBQ Beef and Short Ribs Combo for $10.99. Was quite delicious (though a touch too salty) and for you meat lovers you'll be happy to hear it had a lot of meat in it! The Hawaiian BBQ Beef is a lot like Korean "bolgogi" BBQ.
The meat was fairly fatty, and though I do love meat, I have been trying to eat adequate vegetables and cut out on fat where able. The meat came on top of cabbage strips were were great to eat with it. I recommend paying an extra $0.75 for a side of additional cabbage strips. You'll find there's so much meat you'll want more cabbage to make you feel less like a fatty. :)
I recommend they start selling a "healthy option" for all of their dishes. If they cut the meat in half, doubled the rice, quadrupled the cabbage, and cut out the super heavy/fatty mayonnaise-coated (but tasty) macaroni, and charged 75% as much for it (half the meat means it'll cost them much less), I think it'd be a huge hit!
In Summary; Desired Healthy Option: -meat x 1/2 -rice x 2 -cabbage x 4 -macaroni x...
Read moreSoo very disappointing…I love Hawaiian food and after not having it for a while it was sad we ordered last night from there and there was no chicken katsu which is my favorite or mahi mahi which is my boyfriend’s favorite. They also didn’t have kimchi which was another disappointment and food was on the salty side. I honestly got my hopes up we spent $76 dollars. When I asked about the chicken katsu I was told by a worker they don’t make more because they close at 8pm which is even more disappointing on a weekend. I honestly don’t think we’ll be back at this location after this bad experience. We definitely got our hopes up too much for ordering party platters for my...
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