Castle Walk Food Court — Restaurant in Paradise

Went to popeyes inside the food court, the customer service was awful, the lady took forever getting people's food and was very disrespectful. I happened to forget my mask( I thought it was in my pocket but it must have fallen out) so when she asked me to put one on I told her I couldn't find it. I tried to put my shirt over my mouth just so I could order food but she got upset and told me to wait in the back, wouldnt even let me quickly order my food. I asked if they had a mask I could use and they didn't, which I think if you're going to require masks you should have some to provide for people in case they forget. I wasn't refusing to wear one, my mask just got lost, it happens. And she was very disrespectful about it. Didn't even treat me like a human being, and when I finally did walk away like she asked and let my husband order for me, she had the audacity to talk rude about me behind my back. Over all very bad experience, and I was very upset. Worst customer service I've ever experienced. Would leave 0 stars for...

Has to be one of the worst experiences on the strip. My 80 year old father waited over 30 minutes in line at the Popeyes chicken only to be told that something that was clearly on the menu was not available at that location. The staff wondered off for 5 minutes and stopped taking orders several times. It would be one thing if this was a one time experience but it happened when we were there in July as well. I know , we shouldn't have gone back but really is that the solution. I guess because we pay next to nothing for the room we should expect bad service. Its not like we don't spend a lot in the casino. Excalibur you really need to step up your customer service! Very...

We've been to Krispy Kreme, Pizza Hut, and Big Chill. Our experience be at all 3 was fine. The lady who took our order at Krispy Kreme was so sweet to our son, clearly liked kids and was good with kids. Most people don't treat kids much different than their adult customers, in...