Peter Piper Pizza — Restaurant in Peoria

Thank you to the general manager, Machelle. Basically, my girlfriend and I are regular patrons. We're like big kids and our date days often consist of playing games at Peter Piper Pizza, Dave and Busters and so on. An "issue" arose when our tickets won playing at one franchise location didn't transfer to this location. Machelle, just happened to be there , thankfully, as the problem was several thousand tickets unaccounted for. Anyway...she was very courteous, professional and very attentive in the resolution. She made calls...checked transaction history, yada, yada. Not gonna blast anyone else's name here, but not everyone was so willing to assist. Machelle stepped in with a great attitude, redirected any "unnecessary animosity", and made sure we knew that Peter Piper Pizza values their customers. She's a rockstar. Give that woman a raise.

.....Okay...so went back today....omg.... So on a person level...the employees are AMAZING. I met a woman named Victoria, who apparently is also an active member of the U.S. Army. Basically my girlfriend and I love to play games. We're big kids like that. Whatever we win, we give away to kids who are less fortunate. Some we know personally, and others we help through various organizations. Victoria, upon discovering what we were doing with our "prizes"... made a contribution of her own. That she genuinely cared about other human beings was such an obvious and natural part of her character. My girlfriend was in tears after the encounter. Human Kindness is alive and well at this location. Victoria will be deploying again soon. Thank you for your service...no doubt you do that out of love for our community/country as well. I am grateful. Also Daniel was pretty...

On 8/11/2025, I visited this location with my one-year-old at 5:00 PM and ordered a large pepperoni pizza. There were approximately five customers in the restaurant at the time. After 43 minutes with no update—and hearing other customers express concerns about wait times—I approached the counter to ask about my order.

The “Shift Supervisor,” identified as Tyree (Hispanic male, late 20s–early 30s), emerged from the back appearing disoriented, with red marks on his face as he had clearly been sleeping. His speech was slurred, his hands were shaking, and he appeared to be under the influence of drugs. I observed him repeatedly run visibly old pizzas through the oven. Several customers returned their orders due to receiving reheated, stale food.

After an additional 13 minutes of waiting, we never received our pizza and requested a refund, which was processed with difficulty. This incident caused significant disruption to my evening, as well as to multiple other families present.

The behavior I witnessed raises serious concerns about food safety, employee competency, and the well-being of customers—particularly children. For these reasons, I will not be returning to this location, and I strongly recommend management address these issues immediately. I have already submitted this concern to your...

I recently visited the Peter Piper Pizza location near my family and I must say, I was thoroughly impressed! From the moment I walked in, the staff was welcoming and friendly. The entire restaurant had a fun and vibrant atmosphere, perfect for a family outing. The highlight of our visit was definitely the pizza. The crust was perfectly crispy and the toppings were fresh and delicious. My family and I tried the pepperoni, sausage, and veggie pizzas and each one was a hit. We also loved the variety of different sauces available to customize our slices. In addition to the amazing pizza, we also tried some of the appetizers and they did not disappoint. The wings were cooked to perfection and the garlic cheese bread was cheesy and flavorful. The drinks at the soda fountain were also constantly refilled by the attentive staff. The kids had a blast in the game room, which had a great selection of games for all ages. The token system was easy to use and kept them entertained while we waited for our food. Overall, I highly recommend this Peter Piper Pizza location. The food, atmosphere, and service were all excellent. It's the perfect spot for a family night out or a casual hangout with friends. I can't wait to go back and try more of their delicious menu items. Keep up the great work, Peter...