Pizza Hut — Restaurant in Plainfield

My boyfriend and I have gotten food from this location several times. Their wings are fantastic, however, everything else is not. They have messed up our order on several occasions. Last week we ordered an Ultimate Cheese Lovers Pizza (half pineapple topping), Cheese Breadsticks, and the Chicken Alfredo Pasta. The breadsticks were burnt to the point that the cheese was pretty much baked off. The Chicken Alfredo Pasta was also charred on the top. And to top it off, they delivered the wrong type of pizza. Instead of the Ultimate Cheese Lovers Pizza, they delivered a regular cheese pizza (even though my boyfriend told them to make sure it was Ultimate Cheese at least three times on the phone). They did, however, agree to send out the correct pizza when my boyfriend called to complain. Once delivered, we discovered that the new pizza was barely cooked and we had to put it in the oven before consuming it.

Today, my boyfriend ordered the Ultimate Cheese Lovers Pizza (with half pineapple) again. They, once again, messed up our order. Instead of making it as he had asked, they made a regular cheese pizza and put pineapple on the whole thing. They did agree to replace it though.

Also, other inconveniences include severely uneven slices as well as a limited delivery range. I have noticed that our pizza often comes with two slices that make up for about a quarter of the pizza each and six tiny slices. Why they would cut it to where the half of the pizza is shared by only two slices is beyond my level of thought apparently. Not super great if you are entertaining and expect an even ratio of pizza for your guests. Also, a few weeks ago, my boyfriend saw a women complain at the location for their heavy-handed slicing technique, so at least we are not the only ones to notice. And, although we live less than five minutes away in a seven-year-old house, we have to give directions to our house when we want delivery because our address is not on "the map" as they say. Which leads me to wonder why they are using an obviously outdated paper map instead of something more accurate and up-to-date like google maps or a gps.

But like I said at the very beginning of my review, the wings are great (especially the boneless), but be weary of an incorrect order, uncooked/burnt food, uneven portion sizes, and an baffling inability to deliver to...

"Pizza Hut: A Culinary Catastrophe

Rating: 0/5 Stars

If Dante had known about Pizza Hut, he would have added an extra circle to hell dedicated solely to the abominable experience they provide. Dining at Pizza Hut is akin to enduring a culinary nightmare from which there is no escape.

First, the ambiance. Walking into a Pizza Hut is like stepping into a time machine that teleports you back to the 1980s, and not in a nostalgic way. The decor is a tragic blend of garish colors and dated furnishings, as if someone raided a yard sale and decided to call it a restaurant. The smell? A putrid mix of industrial cleaner and stale cheese that assaults your nostrils the moment you cross the threshold.

Then there’s the service, or lack thereof. The staff seem perpetually trapped in a state of apathy, moving with all the urgency of a sloth on sedatives. If you’re lucky enough to catch their eye, be prepared for a surly, uninterested demeanor that makes you wish you hadn't bothered. Your orders are treated like suggestions, often arriving incorrect, late, or not at all.

And now, the pièce de résistance: the food. If you can call it that. The pizza is a monstrosity, a crime against dough and toppings. The crust is a soggy, tasteless sponge, barely supporting a layer of synthetic cheese that congeals into an unappetizing mass of goo. The toppings, scattered with the precision of a toddler throwing a tantrum, range from freezer-burned vegetables to rubbery, flavorless meats that might as well be mystery protein. Every bite is a reminder that you could have been eating literally anything else.

Let’s not forget the pasta, which resembles something cooked in a prison cafeteria. Overcooked noodles drowning in a watery, flavorless sauce with the consistency of glue. And the wings? More like pigeon limbs, coated in a sauce so acidic it feels like an assault on your taste buds.

Pizza Hut’s attempt at desserts is equally dismal. The brownies and cookies are overbaked disasters, harder than a brick and just as appetizing. Even the soda is flat, as if the carbonation gave up in despair.

In conclusion, dining at Pizza Hut is an exercise in masochism. The only thing you’ll leave with is regret and possibly a stomach ache. Save yourself the trauma and avoid this disaster of an establishment...

Food was ok! The management was bad and treated its cutomers as so! We had a group of 12 and was seated immediately (this should have been a sign as something wrong but we were happy that the group got seated immediately) We got sit down we were talking it took almost 10 minutes to get someone to take our order for drinks and another 15 to bring them and take our food order! Once that was done iwas going to the restroom to use bathroom as i am diabetic when my sugar is high i ho more often! Everyone told me bathroom was out of order someone was fixing it a plummer, and two kids in our group was going across the street walking to another restaurant goung to their bathroom! I am almost 60 and i am disabled i could not jump up and run across the street! Our food came before they got back so we ate i patiently waited to go to the restroom i was uncomfortable! Right before we were done the bathroom was finished so i went to the restroom having to step iver a mop that was hanging out of a mop bucket i opened the door to a flooded bathroom with stench and poop all over the floor no one had cleaned it but they expected thier customers to walk in that poop and carry that around on my shoes to the table! It was dirty i turned around and went up to 3 people at the register and asked tgem if someone was goin to ckean it now it was rixed and told them about the poop and pee flooded bathroom and they said yes i went back 10 minutes later and it was still the same untouched i asked the same 3 people still standing at the register doing absolutely nothing and one of the servers spoke up and said they hadnt but the mens was open so as i pushed the door on the mens the dirt and filth and stench was really bad so needless to say i told them is was so dirty i am dis abled paid for my bil and no apologies from them i went down the road the bowling ally filled with at least 200 people and it...