Burger King — Restaurant in Portland

The manager was extremely rude and hostile when I attempted to order breakfast this morning via the drive thru... When I went inside to make my customer complaint and requested contact info for their district office the woman exclaimed that she had just been assaulted that morning and was a single mom that worked 3 jobs and that I was to get out of her store now... I demanded again to speak with a different manager and to be provided the district office number that is supposed to be provided upon customer request, at which time the girl threatened me with the police. I told her to make her call and give me yhe information I was asking for. She called the police. Lied and told them that I had been previously trespassed from their property. I haven't been to burger King in years! And never had have I had such an experience. The officers were extremely VB understanding and didn't have to ask me to leave. I did that voluntarily after expressing to them the manner in which I was treated by BOTH managers... The other refused with an eye roll to take my complaint against the other girl who was still attempting to talk over me as I sought assistance from the other employees- none of which would help or give me yhe information I requested at the start of the madness. Bottom line.... I cried because I was so thoroughly humiliated by the treatment of the people in charge at this establishment. I'm a hard working single mother of 2 with zero support outside my own employment and this woman called law enforcement, abusing the system, to address a customer asking for information to file a complaint. I have never been more frustrated at or felt so disrespected by a place I was spending money at. And neither her or the other manager wore name tags and refused to give even their first...

I would not usually leave a review for a fast food restaurant. You get what you pay for, but I am very disappointed in my experience this morning. I sat at the menu board for 3-4 minutes before anyone took my order. I ordered a number 11 (5 french toast sticks, a small hashbrown and a drink) with a large ice water to drink and a sausage biscuit with cheese. When I got up to the window there was a lady there, she asked me to wait a second and went and got someone else. He came to the window and had to retake my order. I ordered the same thing I did the first time. I then waited for them to prepare my food. I was brought a bag and a coffee by the lady who was initially at the window. I told her no thank you to the coffee and that I just wanted a large ice water please. She said that she thought I had ordered coffee. I assured her that I did not and that I would just like a large ice water please. She said ok and went and brought me back a small ice water. At this point I just left with the small ice water and my bag of food as I was running late to work. The staff was very friendly, but did not get my order right at all. First, I had the coffee instead of water, then a small water instead of a large, then there was no cheese on my biscuit AND no maple syrup to go with the french toast sticks. Again, I understand this is fast food and you get what you pay for, but the only item that was correct were the hash browns. I'm disappointed to say the least. Will not...

Just after 1800 on a Saturday I stopped by. I counted 4 cars ahead of me. Took 22 minutes to get through the line and get my food. I didnt get the young black lady's name at the drive through, but she repeated my order back to me and verified the price of the items. I said sounded good, gave her my card, she returned it along with my food while taking another order on headset. I thanked her, and she paused like she was frozen for a second. She reached up to her headset I assumed to mute her Mike, and she gave me a very sincere "your welcome sir " back like I was the first person who had said anything nice to her all day. I did see two others, young white woman and white dude talking to one another up front. By the delay, I assumed they were short staffed cause I didnt see a lot of customers. The food itself was very sad. My whopper had three pickles stacked on top one another in the middle of sandwich. Small piece of tomato half out of the burger, and about 5 small bits of onion. There was couple pieces of lettuce in the wrapper, but absolutely none in the burger. Fires were odd. Like they were smashed, left to get cold and reheated. First time in 30 years I can remember getting poor fires at bk... though I dont normally go to...