Little disappointed in crumbl especially since I live in rancho and love coming to get there cookies but wasn't able to purchase them since I was paying with a large bill! I was trying to buy a 4 pack but was told they don't accept big bills since they didn't have a pen to check it! Although theres no sign stating they don't accept certain bills over a certain amount! I had the money to pay for my cookies but was denied cause of the employees idioticy. It was embarrassing to have to leave empty handed even though I would've been able to pay for them. Really disappointed...
Read moreVery disappointed with this location I have been to many locations and I have never experienced such Not probably because hard cookies! I went back to complain and was told that the little cookies are sometimes hard because they are overcooked due to their size which doesn’t make any sense. If you know the cookies are gonna get hard if you overbake them underbake them I didn’t expect the cookies to be this hard knowing they specialize in cookies. I just wanted a little treat, but unfortunately, I left a sour taste in my mouth for...
Read moreLove how delicious the OG cookies are! I do scrape most of the frosting off though, it gets excessive at times. I look forward to the weekly new cookie offerings that they offer. I noticed I tend to go for sugar cookies in general. I have mostly ordered my cookies and had them delivered but a few times I have gone to pick them up I noticed that the inside is very clean and you can clearly see how the cookies are made because it was designed to be viewed...
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