Cafe a Go-Go — Restaurant in Rehoboth Beach

Customer service needs improvement. When ordering my drink, I could already tell the man behind the registrar was very brief when being asked questions about the menu. I ordered a size large, only to receive a size small. I attempted to go back into the cafe in order to exchange for the correct size but accidentally spilled my drink on the way.

The spill was noticed by the man who took my ordered, who stated that he will take care of the spill. I was not sure if he would even offer another drink, given I haven’t even drank it yet. As I waited, a few customers came and went and he cleaned up the spill. The entire time he did not acknowledge a refund or a replacement drink. Frustrated, I ended up leaving after having paid for a drink that I never got to drink.

All at the same time, two women who appeared like rich housewives witnessed the spill and looked at me in embarrassment, almost ashamed and disgusted. They had no sympathy and seemed to have laughed about it with the guy at the registrar when taking their order.

I have never been to a facility as rude as this place with people who feel entitled, including a few of...

We stopped in for a smoothie, a Vietnamese coffee and two milk shakes. There was a bit of a line, but we were ok to wait until it was our turn. However, we didn't realize what would happen, resulting in a longer than usual wait time. The people working behind the counter were making the drinks in order that they were places. Our turn was up. They made my wife's Vietnamese coffee, and a smoothie for one of my kids. My other two boys were waiting for their milk shakes. The people behind the counter skipped over the milk shakes and were making coffee's for people who came in after us, and ordered after us. I had to ask them a few times when the milk shakes would be ready. At one point I even offered to refund my money as it seemed the milk shakes would never be made. They apologized, and when finally coming around to making our shakes, they were made in 30 seconds each! They workers kept us waiting for 20 minutes total. That is insane. It doesn't feel good when the people behind the counter decide to bypass your order to help other customers who walked in 10 minutes after you. Lets just say I am...

We love to go to boardwalk with a cup of coffee after dinner...we have stopped in here numerous time in the early evening. The young guy behind the counter making drinks has the worst personality to be dealing with the public. He doesn't look you in the eye, barely responds when you place your order, and you can forget making any small talk with him...if a person doesn't want to be working in public, do the public a favor and QUIT. The prices are high, although the flavored coffee drinks are good, but you have to truly want to have a cup of coffee to go back here...in addition, last week we were there and we asked a girl behind the counter a simple recipe question and she stated she didn't know the answer...she didn't even CONSIDER asking the barista 3 feet away from her the answer. It's no wonder every time we enter this...