I go here many weekday mornings before going on my long commute to Seattle and the morning crew here does a very good job with greeting customers. The sip club program they have is pretty worthwhile and worth people looking into.
I do enjoy the pastries and sandwiches, by far better than the cafeteria at my work and in terms of price, is about the same but tastes better. The prices are a bit on the steeper side with a sandwich generally costing at least $12.00. I'd put their sandwiches better than a Subway or Jimmy Johns. I think the bread is why.
Also, shout out to the guy who works the food prep on the weekday mornings because he is just on top of getting the orders out including helping his co-workers out too. One time, I got a large coffee and normally I get a regular so that same guy is used to me and hands me a regular. Without realizing it myself, he ends up rushing up to me to switch me out cups and was very polite about it.
Anyway, I'd give the sandwiches a 8/10, the pastries a 7/10 and the customer service a 10/10. It's nice when you patronize a place that has employees that look like they hate their job like at other places I've...
Read moreI am extremely disappointed with this location. Keeps getting worse and worse. Just when you think it can't get worse, they prove you wrong. Spent $70 in store, take out. They have a "quality reviewer " of the to go orders checking to ensure everything is there. They didn't do a good job as I was missing 3 items and had to come back. I was offered an "apology " and nothing else. The chicken noodle soup I got was just broth. When I brought this to the managers attention, he said, " they were busy, and i got the last in the container. "..... I'm sorry spending $9 on a bowl of soup to have 1 carrot and a noodle is maddening. He then told me to ask ahead of time if the soup isn't at the end to ensure this doesn't happen again. Um, how about you ensure you are fully stocked with soup if you're going to sell it? Why are you putting it on your customers to ensure they ask if there are noodles and chicken in the soup? I demanded a refund, and they threw away the whole order. What a waste, no respect for anyone. Do not come to this establishment - they do not care about your businesses, waste food, and are extremely rude and...
Read moreFOOD WAS BLAND NO FLAVOR AND COLD WENT TO THE PANERA IN THE LANDING TRIED ASKING A QUESTION TO THE MANAGER IN FRONT OF HIM STANDING HE IGNORED WHAT I SAID YOUNG LADY WITH PIERCING ANDSWED US. WHENASKED WHAT SHE OERFERED OR WHAT WAS BETTER SHE REALLY COULDNT ANSWER. NORMALLY WE GET OUR FOOD TAKEN TO US HERE THE UELLED OUT NAME. TABLES WERE DIRTY LOOKD LIKE THEY WAS DOING INVENTORY CAUSE TABLES HAD WORK STUFF ON IT. FIRST IMPRESSION NOT GOOD AT ALL NO SMILES NO WELCOMING. I HAD A COUSIN HERE FROM OUT OF TOWN TOLD HER HOW AMAZING THIS PLACE HAS BEEN TO ME HERE IN MAPLE VALLEY AND KENT AND I TAKE HER THERE EVERYONES FACES SAID IT ALL WHY EVEN WORK THERE IF U DONT LIKE YOUR JOB WHAT HAPPENED THAT DAY IS MY QUESTION OR ARE THEY ALWAYS LIKE THAT . EVEN THE COOK I HEARD HE WAS LISTENING TO SPANISH GAME ON CAUSE IT WAS LOUD I TRIED TO ASK FOR OUR DRINKS CAUSE THEY FORGOT TO GIVE THEM TO US WHEN WE PLACED OUR ORDER AND IHE DIDNT HERE ME SO I SPOKE TO HIM IN SPANISH HE LOOKS AT ME AND REPLIES IN ENGLISH IM LIKE WHAT IS GOING ON HERE TRASH WAS FILLED POURING OUT ONE TABLE IS A SMALL TABLE AT A BOOTH WORST PANERA I HAVE...
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