Hiso — Restaurant in Sacramento

I ordered a Thai tea, egg rolls, the papaya salad, and a noodle dish. While ordering, the waitress had mentioned being able to remake the papaya salad if it came out too spicy. Unfortunately, she had apparently said they “can’t” remake it but I couldn’t understand her because she was wearing a mask, so I heard “can”. I also told her that I did not like too spicy. She advised putting only one pepper in the salad which I went with her suggestion. When it came out, I tried the salad and my eyes immediately started to water from the spice. This was with only ONE pepper! I can’t imagine having more than one! The most concerning part to me was the menu says NOTHING about peppers in either papaya salad. Go check for yourself.. no peppers mentioned yet this is the key component of the dish- the spice. I had no idea! A friend of mine suggested I try the papaya salad and so I did. He did not mention spice either so the only way of knowing would’ve been being warned by the waitress, which her mild attempt to warn me was misunderstood because of a mask.

When I asked her if it can be remade she said no and said she had already told me they couldn’t remake it. That’s when I realized I had totally misunderstood her. I asked if she could just take it off the bill which she also said no. I asked her if I could speak to the manager considering peppers were not included in the menu description. A manager never came out (shocker) and she came back offering to remake it without a pepper but they still could not take it off the bill. I settled for that although at this point I wanted nothing to do with the salad.

How cowardly for the manager to refuse to show face. I’ve worked in the restaurant business for 15+ years and refusing to remake or remove a menu item for a guest is next level greed. I hope this review helps others with their decision to give this business...

I was on a weekend getaway to Sacramento. This place was in a walking distance from my Airbnb. I am so glad I walked in here. We ordered

Drunken noodles with veggies Pineapple Fried Rice Truffle fries

It is a small place and gets filled fast. Among so many orders, kudos to the chef that he ensures to maintain the quality and the taste for all the orders. Everything tasted so fresh and properly cooked. Among the above three orders, Pineapple fried rice was the highlight. It had a good balance of flavors. Drunken noodles were also really good. The quantity of the food is well balanced to fill you up.

Overall ambience of the place is also supercool. There was a light piano music playing in the background to keep you engaged, but also leaving room for you to talk with your buddies.

If you are on a trip to Sacramento, I highly recommend going to this place and trying...

My fifteenth time here, going to start documenting to leave feedback! 💕

8/15: Khao piak for the second time—much saltier (toooo salty) than last time, not enough herbs (cilantro!!). Pad see ew for the third time, always yummy (could be less salty also and less sweet)

8/31: the shrimp fried rice here is sooooo good 🥺 biggg juicy shrimp and very flavorful rice (ask for chili oil on the side! Yummm). Beef red curry again; medium spicy is less spicy than it used to be (much more bearable). All around a good hiso dinner

11/8: shrimp fried rice still a banger with chili oil. I never order dessert at restaurants, because I think they don’t really deliver, but I got the Thai ice cream on roti. I wish there wasn’t as much condensed milk drizzled on it, but otherwise something I would definitely order again; hot flaky roti with sweet cold thai tea goodness!! A...