Friendly owner, underwhelming food experience unfortunately.
My wife and I are on an adventure to try as many sushi places near Sacramento and decided to try Kumi Sushi after seeing strong reviews online. The owner was very kind and welcoming, but the service felt disorganized. Our server seemed lostâwe had to repeat our order several times, and even then, mistakes happened. An otoro we never ordered appeared on the bill (removed once we pointed it out), and our A5 wagyu didnât arrive until we asked about it.
On to the food:
The rice in the nigiri was cold, which really took away from the overall experience. Maybe because we arrived an hour and half before they were going to close?
The chutoro didnât look or taste very fresh, though I did notice they tried adding a truffle twist on top.
The saba was $12, which felt overpriced given itâs usually one of the cheaper fish, and the quality didnât match the cost.
The sake and hamachi were decent.
The biggest disappointment was the A5 wagyu nigiri. At about $22 for two pieces, it came out as very thin slices, with roughly 30% of each piece just visible fat, almost like pork belly. Instead of the buttery, melt-in-your-mouth wagyu experience, it was chewy and uneven.
Overall, while the staff were friendly, the service issues and the quality of some dishesâespecially the wagyuâleft us underwhelmed. We had high hopes going into...
   Read moreMy recent visit to this sushi spot was an absolute disaster, and I feel compelled to warn others about the horror show that unfolded. From the moment we walked in, it was evident that chaos reigned supreme. The waitstaff seemed overwhelmed and understaffed, leaving customers languishing for attention.
After what felt like an eternity, our food finally arrived, but it was far from appetizing. The sushi looked limp and lifeless, as if it had been sitting out for ages. The taste confirmed our suspicions â it was bland and borderline inedible. It was clear that freshness and quality were mere afterthoughts in this establishment.
To make matters worse, when we attempted to voice our concerns to the owner, Daisy, we were met with hostility and indifference. Instead of addressing our legitimate grievances, she brushed us off and made it clear that customer satisfaction was not a priority.
In summary, save yourself the headache and skip this sushi nightmare. Daisy's disregard for quality and customer service is appalling, and I refuse to subject myself to such a dismal dining...
   Read moreRan in for a quick takeaway order. I'm impressed bc the food is tasty, the staff is polite, the dining room is cute, and the business is environmentally friendly.
Food: $8 for 2 pc sake (salmon) nigiri. Fish portion is huge and fresh. Sushi rice is prepared and seasoned well. $13 for chicken karaage. Super crunchy, marinated thigh pieces served with lemon and spicy mayo. Also a good portion.
Packaging: My to-go order was packaged in all recyclable or biodegradable materials! This is something I dont always see here in Sacramento. Staff also asked what supplies I might need (chopsticks, wasabi, soy sauce) to cut down on waste. Really appreciate these conscientious business practices.
Ambience: There is bar seating by the sushi chef. More bar further away. Tables are spacious and comfy looking. TVs showing sports games when I went in. I'll definitely be back for dining in to have a beer and dinner!...
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