Ā Ā Ā Read moreSo, I go here after the gym. I go here because I'm an idiot. It keeps consistently tasting bad or weak no matter what I order. The peaches are bland, the green veggie smoothies are watered down, and even the cookies and cream tastes like a knock off. I go in there like an alzheimers patient expecting it to be the jamba juice of my youth only to find out that they have sold out and basically make us all suffer cause its midtown/east sac and "where else ya gonna go?". The lack of competition of healthy food (so I tell myself) has allowed them to get away with it. So like, today, I go in there and they are celebrating their watermelon flavor bursting out onto the scene. balloons, confetti, wallpaper. I'm like thank f-ing god in heaven blessed be she for though hath blessed me this day. I fell to my knees as the clouds parted knowing there was a sweet treat waiting inside. I ordered. I payed. I sat. I drank. The first sip came rushing up the straw. I imagined it would be like a roller coaster of excitement. It was, but I'm pretty sure people who die on roller coasters are technically "excited". It tasted like spoiled milk. It's like a robot came down from space and made human food based on what it had heard from an indian website with recipes that had been google translated through japanese-russian-English. I envy that robot in that moment because it has no sense of taste. The Chia seeds added to the texture of the curdled milk taste. My mama woulda slapped yo mouth for f-ing up watermelon to this level. Unfortunately, that was the first sip and I ordered a large... which is like a 50 gallon vat. You could get rid of bodies for the cartel in this thing. I'm pretty sure their recipe is the same as Jamba's. Step one: put watermelon in blender. Step two: ruin it. So I'm pretty sure that this whole watermelon promotion was to fool me thrice. Shame on me and my unborn children I guess because this level of idiocy is...
Just had my first negative experience at a jamba juice! I never thought I'd say it! But I order double whey on a large smoothie to get all my macros in and this lady didn't want to give me the whole blender full of smoothie! Usually I get a large plus a small or even medium because the extra why makes it so fluffy and I log it as an entire meal buuuuuut not today! She looked like the manager and said it wasn't her policy but I've been coming to this store very regularly this summer since my kids swim is right down the street and never had this problem! She even REMADE my drinks and it was too much for a large and kids cup, i was like i paid for everything in that blender right? Why cant I have it? She said she'd have to sell me another smoothie??? I've NEVER heard that before! She ended up giving me a refund because she didn't understand that I wanted to add the macros to my app for 2 scoops of whey and that it was mixed into the whole blender! She said I could have a kids cup but didn't seem to get that she put 2 scoops of whey into the blender and if I didn't consume it all, I wouldn't be getting the proper amount of protien for the day, even the people in line where like she paid for it, give it to her, I even offered to pay the 50 cents for a cup but she wanted to charge me for a whole new smoothie with my paid for ingredients!!!! I gave her my number for a coporpote lady since she said she didn't have a number I could give out for her boss and that "it didn't work like that" so I hope posting here and on Google reviews will get me to someone that can help! I've been a REGULAR customer since jamba started and can't believe the experience I just had! I'm literally in my car trying to calm down and go to another jamba because I promised my 3 year old girl who...
Ā Ā Ā Read moreI went in sunday with my daughter and the staff left a lot to be desired. In fact I don't plan to ever go back to this location. When ordering they were out of 2 of the boosts we asked for. Then when we tried to pay the girl behind the register said that we couldnt use the discount card we had, but had asked the man in front of us if he wanted to use his. It was crazy and really very annoying to have to point that out to her to essentially force her to run the card. Then as if that doesn't make a bad enough impression on a customer one of the workers making the smoothies refused to give the tumblers we had a quick little rinse. She said it is a Whole Jamba Juice Franchise rule that they can't take any tumblers anywhere near there stuff. I was floored and at this point beyond patience in dealing with the staff of the location asked her why and when did then happen because it has never been an issue before at any other location to ask for a rinse on the tumblers. She told me it was because they don't know what we had in the cups or what we did with them. It was insulting to insinuate that we had something gross all over the cups so she's not touching them. So I requested that they put the drinks in there cups and left. My daughter and I are big jamba fans and go at least once a week. We will not be taking our business to this location again. Here is my tip to them treat ur customers better and they...
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