The Gibson Lounge — Restaurant in Salt Lake City

If I could give zero stars I would. First of all, the server gave us a hard time for sitting at a dirty table when there was no other table available for a party our size. Literally shamed us for having to wipe a table down. After we told him we wanted separate checks he told us we would have to walk up to the bar to order our drinks. Whatever, we were annoyed but appeased him. He DID NOT serve us at all but had the audacity to add auto gratuity to each of our drink orders without telling us, like 20%. We all tipped on top of our bill bc we were not privy to this. We have all worked in the service industry and were appalled by this shady business after figuring it out once back at our table, being charged $20 for drinks listed for $16 on the menu. So gross. Future...

My friends and I spent the night in the Grand America hotel to celebrate. We wanted to visit the bar on the main floor and came upon the Gibson. The Gibson was open until 12AM. The bartender promptly tells us their last call is in 5 minutes (at 11:20), so we only get one drink to be polite. They questioned and made rude remarks of whether we were of legal age and if our staying here was legitimate. They continued serving people after the “last call” statement until their actual closing time. We just wanted to check out a new bar and get a few drinks, instead we left feeling very violated, out of place, and uncomfortable with our stay here. Terrible customer service, won’t be back...

My girlfriends and I came in for a drink and the atmosphere was off. The bartender came to our table very upset that we sat down before the table was wiped off. He then made us walk up to the bar to get our drinks because we were paying separately and proceeded to autograt each of us. My 12 dollar Prosecco was 15.86 and I tipped him out of obligation not know he already charged me 20 extra percent....