Flame Broiler — Restaurant in San Diego

I love Flame Broiler! Unfortunately, this is the location closest to my home. This location is the sketchiest one I've ever seen. The walls are this disgusting lime green color that looks old and grimy. There are a few tables inside, but they're always dirty. So I always order to-go. Except this time... my parents and I were dining here before heading to an event near the Embarcadero so we ate inside (it was cold outside). There was one table for 4 in the whole place and a solo person was sitting there eating. So we huddled around a table for 2 until that lady left. Luckily, I had some wipes with me and I wiped down the table.

The woman at the counter got our order wrong. Like really wrong. The three of us each ordered a regular bowl and somehow she rang up two bowls and one plate. We each asked for no onions (something they always ask) and two of our dishes ended up with onions. They had to remake mine because I can't eat onions. I looked at the receipt and she had rung it up wrong. And they somehow added avocado to my dad's dish, but my dad doesn't even like avocado. When I told the woman about it, she acted like we got gifted something for free with the avocado that my dad wouldn't eat. She was like "well, I didn't charge you for it." Uh no, but you also charged us for a plate when I asked for a bowl. Such poor service. I understand that things happen, but she didn't make a whole lot of effort to apologize for her mistakes or for overcharging us. I didn't press the issue because it was only a few bucks difference, but still.

I'll still go back to this location (for takeout only!), but I will be scrutinizing what is entered into the register...

The front counter girl was not very friendly. Did not even greet me. She slid my order to me and kept acting as if I was not there. As if! 😂 Asked her some very simple questions and she did want to be bothered while doing absolutely nothing, She might of filed her nails while looking at me. I felt unwelcomed. I thought it seemed like a healthy place and had a good price for 10.15 for a regular chicken bowl. I picked half rice and veggies. You can chose just cabbage, broccoli, or carrot. The mixed veggies are big pieces of cabbage. A couple little pieces of probably carrot and I think I saw broccoli. The cabbage are huge pieces . The meat was so dry, chewy, and rubbery. Tasted like it's overcooked pieces that had black char. It's either been sitting around a long time or was just rewarmed. I was very disappointed with this chicken. Rather go to Panda Inn in for a bowl. This place advertised how healthy they are and how their chicken has no hormones.etc. Don't think I will be back. Unless I'm craving dried up hard pieces of old tasting chicken. Also I decided to not put the magic sauce on bc it's really thick and syrupy looking. This was gross. Go to Apollo Loco for real Chicken that will not kill your teeth

Stop the bots! This place is gross. I got sick....

First off i walked in and they were rude. I asked for sauces because my hand is on a cast and they said the sauces behind the counter where only for take out. I let them know I couldn’t press down for sauce’s because of my hand and the lady at the counter was rude!!!

Secondly they messed up my order so i called one of my bowls was made wrong i called to let them know that they messed up my order. The lady on the phone said okay come back and we will replace the bowl.

I came back and the cashier Kimberly first off did not greet me because she was fixing her lashes. I explained to her what happened. She said well wheres the bowl and i said i did not bring the bowl back because i ate the rice i was on my break and couldn’t come back right away. She then said it’s common sense that u bring back the food!!! When they messed up my order ?? I drive back to argue because this cashier she didnt want to replace my order . I asked for a managers name and said theres no manager!

I would like for someone to reach out to me about this matter!

I will definitely not come back!!! The worst service i ever...