Blue Bottle Coffee — Restaurant in San Francisco

Excellent coffee, service was mixed. I was really looking forward to visiting Blue Bottle as I make it a habit to visit all the best third wave coffee houses. I ordered two coffees, one affogato and two bags of coffee. I also wanted to buy one of their coffee mugs but they had run out. They offered the one on display but wouldn't discount which is OK as it only had a scuffed bottom and the inner packaging was ripped. No big deal but a few dollars off would have been a nice gesture. They forgot the two coffees but the Barista did them at no charge which made up for the mug and more. I then (being a pain in the butt) decided to change the bags of coffee for another type after trying the coffee and deciding it was too heavy for my tastes (giant steps). One guy said the new bags are cheaper and would refund me, another guy went to do the refund and said Hayes Valley espresso was actually the same price so no refund. No problem but through most of this it wasn't particularly friendly service. They are busy and probably just tired after a long day serving but I had hoped for a slightly better experience; I was...

This blue bottle location is convenient to Montgomery Bart and fidi. There's usually a wait - five to fifteen minutes - and it is crowded enough that lots of unpleasant things occur like random people taking your drink by mistake, the barista not getting your drink right, the cashier being unable to hear you, and so forth. It's really unpleasant all around, but it's convenient.

As coffee goes it's middle of the road, not the worst you've had but they don't do a great job, either. This location is really just about getting coffee quickly and getting out, despite the pretty interior.

Across the street at 225 Bush is Coffee Culture; they have better beans and they usually aren't crowded, the price is comparable and they will mess up your drink about as often (they'll get it right but it will be made poorly), and the rest of the time it's great and there's somewhere to sit and you don't have to watch for elbows from the...

I met a friend here for a coffee play date. (We left immediately after she arrived.) I had both an almond steamer and an apple cider. Both were good/acceptable. Perhaps I will go back to try latte in the near future. Judging the ambience, however, I will not be going back for any kind of sit down stay. This place was unreasonably loud, hipster/yuppie/finance customers were rather rude, and there were no electrical outlets, and it's overcrowded. I had to wait 20 minutes just to sit down at a communal table of 8. When my friend arrived we decided to leave because we would just be shouting at each other, which is not conducive to any type of intimate conversation. I really wanted to like this place. One plus was the cashier. She was friendly. Unfortunately, that was overshadowed by the ridiculously long wait at the coffee bar to pick...