Peet's Coffee — Restaurant in San Francisco

I am partial to the peets on mission and 11th in San Francisco- but any one of them is excellant- I should know, I've had coffee in just about all of them: Oakland, Seattle, Portland. Ironically, all but the very first, in Berkley. See, Peet? He started the whole artisan coffee shop thing, back in the early sixties... and while the man has been dead now for a decade and a half, he still spent about two decades training a master roaster to replace himself with once he retired/died. Truly, you can tell. Of all the chain artisan coffee shops out west (which, in America, is all we have), peet's coffee and tea is second place, only to be out-roasted by stumptown roasters in rose city (Portland, Oregon, for those who don't already know.) So far as a menu I item? Try the African or Ethiopian, organic-single-source. Really, it's best to stick to what they are already brewing, which in my store is about three different kinds. That change daily. Peru is another wonderful place to grow coffee... and, of course, columbian. Peets regularly stocks all of these plus a French roast that is absolutely to die for. No Italian coffee, which is odd, since cafe is the Italian word for coffee. I suspect they just don't export, preferring to make stellar coffee a reason to visit the Mediterranean. The other thing I really appreciate about peets is how they choose to treat the folks that are homeless. From their perspective, this is always always bad for business, and yet, they choose to do it anyway. As long as you behave and don't smell bad, peets will always welcome you with open arms. Truly, that is astonishing- really, there are not adjectives that could effectively communicate just how cool they are for choosing to deal with this tragic social issue as they do....

Absolutely the worst coffee house experience we have yet to endure. My husband and myself decided to try this location instead of the one off of 16th Street. We almost always ask for hot water for the purpose of my special dietary coffee and a treat or two. The man rudely said no that we had to buy something'. I asked for the manager and asked her, informing her that we've been getting free hot water from all the other Peets for a couple year's. She rudely filled up 2 small cups and basically threw them at me, stating, she would do it this one time but "they" wouldn't do it again. My husband was so upset he could barely speak. First off who is they? We know it's not Peets because after this interaction we were given a lengthy apology, 2 free drinks and a guarantee a manager or 2 would be speaking to these successfully customer angering pair. So this lady who was basically saying she wouldn't give us free water because she thought we were homeless and broke; more of a reason to give free water but did not have the backbone to stand up for her personal rules. I mean no company is going to openly deny water to hungry and thirsty people in the Bay Area. FYI Peets Coffee always hands out free water just not the socially profiling one on Van Ness. Maybe she forgot what it was like to be hungry. Karma has it, she very...

Daytime generally excellent, over the top excellent service, evenings, however, employees tend to be super young and there to party with each other, not work. Super loud, inappropriate conversations, belly laughter, and they start cleaning and moving furniture, sweeping, dusting, 2hrs before closing. I felt like I was in the way this evening and that I should lift my feet for the girl who started sweeping under my table. I kindly suggested it was not appropriate. She said, "well I have to clean, so might as well get it done now." Instead of apologizing, she said, "well, the customer could always ask me to stop." I suggested she ask permission before disrupting the customer, so not to make them uncomfortable in complaining. She became defensive, failing to apologize, and acting completely dumb founded by my constructive criticisms. Again, day time service is ALL about the customers and wonderful! But, this...