EMPLOYEES: If you're thinking about working there, my best advice: Don't. I worked there for only a few months. It was so bad I dreaded going to work everyday.
Hours: Opens at 7am and closes at 3am. Not too bad during the day, but the night life is completely different. You'll have a huge crowd of drunk college kids coming back from parties screaming like giant toddlers. If you're new, you'll probably be stuck with the earliest or latest shifts, but they try to work with your school schedule.
Co-workers: "Team members" are the last words I'd use t describe those guys. There's a creepy manager named Israel that doesn't make up the weekly schedules until Wednesday or a few hours before you even know your shift starts. Also, if you're a college girl, watch yourself. He might just drunk text you one night. As for the other managers, if you can't speak fluent Spanish, communication between you guys will be fuzzy. Also, be prepared to be judged, the sketchy drama behind the counter can be real. Over all, some coworkers will be fun to be with, others (usually the older ones) might bring out your inner crazy.
Customers: Varies from time. Any customer after midnight will be a college kid. The later, the drunker and more rowdy. Graveyard shifts have the funniest yet most horrifying moments of the day. From streakers to napkin dispenser thieves, it took me all my strength to not punch those bastards in the face.
Conclusion: If you want a laid back, drama-free job, this is probably not the job for you unless you speak fluent Spanish and are a dude. Girls are better off working at Ross or something.
CUSTOMERS: I'd give it a 2.5/5 but only because of how long some people have to wait. Getting your food during a moderately busy time can take at least ten minutes. Late night drunk kids wait at least a half hour for their food, but they're so drunk they don't realize how long they wait. Food quality is good for cheap fast food. The staff usually do their best to keep things going. Just try going at a time when it's not...
Read moreSo we all know what Taco Bell is, you don't go there because it's the best food around, you go there because it's quick and easy. This isn't a critique of Taco bell in general, but specifically this Location. This is the worst Taco bell I have ever been to. One would have thought that since there is no drive through that the in-store customers would be ignored less than in other locations. That is not the case. You can stand in front of the register for hours without having anyone so much as glance in your direction.... just go to the kiosk. Once you place your order plan on waiting at least a half hour. This store is near a location where I often have to work. The first few times I went there I thought maybe it was just just a bad day, they were short-staffed or something. I went there several more times and it was always the same. At least 30 minutes to get my simple order of two burritos and a drink. It always seems it is the first day for all the employees. They seem to be looking up at a screen to see the instructions to make each Item, stopping to look at the screen to confirm each step. Eventually I realized that there are 3 Mexican restaurants within a few blocks and it is actually faster to go to a real restaurant than to go to this Taco bell, so I stopped going during the day. Unfortunately, I work late sometimes and this is the only thing open. Edit: Something happened the last month or so, but the last few times I went there, things were completely different. I placed My order Via the Mobile app as I was leaving work, and it was there waiting for me when I arrived at the store, the staff was purposefully moving around making food and taking orders, actually acknowledging customers waiting in the lobby... amazing, everything was working as it should, so I change it from 1...
Read moreI mean, its taco bell, I never expect much in the way of service, but wow. The woman who works behind the counter here is the definition of unprofessional. We ordered our food online with a mobile order, and didn't come into the location until after the app notified us that our food was ready. After waiting at the "mobile order" pickup counter, the woman behind the counter repeatedly shouted things at us that we couldn't hear through her mask, and also because she was so far behind the counter. After waiting a few more minutes, she came up and said "order at the machine if you want anything". I said we ordered online, and she responded "then you'll have to wait". We proceeded to wait another 10 minutes or so, before she moved an order around behind the counter that looked like ours. After asking about it, she said it wasn't for us and moved it out of reach before proceeding to then go to the back of the store. Only about 20 minutes later, when another employee either came back from lunch or clocked in, were we acknowledged. We asked who the mobile order was for, and lo and behold, IT WAS OURS. I'm convinced she did this on purpose, because I did see her check the receipt before she moved it. I get it, you're busy, and normally service workers deserve to be applauded for handling the stress of their jobs, but this was unacceptable. All in all, it took over almost an hour for us to get our mobile order AFTER we were notified...
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