Brat Haus — Restaurant in Scottsdale

I was very disappointed during my visit. When I ordered my beer, the waitress said, "ID" that's it. She was rude and dismissive from the start. I ordered my chicken schnitzel and when it came out it was not laying flat. I tried to push the middle down but it kept bouncing back up. It was also impossible to cut and when I took the first bite it tasted like chicken flavored rubber. I gagged and spat it into my napkin. The next time the waitress came over (which was a good long while) I told her what the issue was and that I'd have to send it back and all she said was, "okay," and walked away with my plate. After another good long while she finally came back and asked if wanted anything else. I didn't have time to wait for an entirely new entree, so I asked if I could have a pretzel. That came out really fast but wasn't even a little warm which made me think they just have them sitting around.

I love German food, but am never more excited than eating freshly made apple strudel which is why this place should avoided if you want to enjoy yourself and eat good food. I don't even want to call what I ordered apple strudel so let me use air quotes. Their 'apple strudel' was not baked at all! It was literally a sheet of pastry (probably just thawed from a package) and 3 soft apple slices in syrup with cinnamon there (tasted canned), so you can imagine them microwaving this sheet of pastry and spooning a few apple slices from a can. I wanted to leave right when she set it down (without saying a word). Cherry on top of this horrific sundae was that bill had no comps but had my bouncy rubber chicken 'schnitzel' listed along with my replacement pretzel. I had to get up and search for someone because I was about to be running late for the event that put me in the area to begin with (thanks my waitress never checking in or being prompt with delivery). Even if the food had been delicious, I wouldn't go back because of the service. The waitress acted like she didn't like my party from the start and didn't want to be there. She was rude and acted like she was to good to be there, better than us, and too 'above' us to take our order and serve us, which is her job.

When I'm heading to a new part of Phoenix I check to see if there is a German place I could try, which is how I stumbled upon this mess. If someone read this who does the same I hope I have saved you a terrible experience. There are some great fun places in Mesa and Tempe where everyone is happy, nice, and some even dress in traditional clothes. Some places aren't worth a try the benefit...

In the sweltering heat of Arizona, amidst the scorching sun and shimmering mirages, there exists an oasis that beckons the weary traveler with promises of succulent delights and icy brews. Picture this: a Tuesday afternoon, the air thick with the scent of sizzling bacon, the clink of glasses, and the laughter of patrons engaged in friendly competition. This, my friends, is not just any establishment; it's a haven for the discerning palate and the parched soul.

Step through the door, and you're greeted not just by a menu but by an experience. The tantalizing offer of a "Bacon burger, Belgian-style fries, and a refreshing beer for $12" lures you in, but what awaits inside is nothing short of extraordinary. A sprawling outdoor patio, adorned with a granite-clad ping pong table and cooled by misters descending from the heavens, offers respite from the relentless Arizona sun.

But let's talk libations, shall we? This ain't your run-of-the-mill beer joint boasting an endless array of uninspired brews. Oh no, my friends. This is a temple of hops and barley, where 28 carefully curated beers grace the taps, many hailing from the hallowed breweries of Belgium. Among them, a personal favorite: the Duchesse de Bourgogne, a Flanders red ale aged to perfection in oak barrels for a staggering 18 months. But fear not, for the menu caters to all tastes and persuasions.

And then there's the food. Oh, the food! From irresistible pretzel bites dripping with homemade beer cheese to juicy burgers, finger-licking Dr. Pepper BBQ wings, and tender schnitzel bathed in a delicate white wine sauce, each dish is a symphony of flavor that leaves you craving more.

So heed my words, fellow gastronomes, and make pilgrimage to this culinary oasis. Whether it's a leisurely lunch or a lively dinner, this is a destination not to be missed. Trust me, you...

I met here with a few of my friends on on a Saturday night to enjoy an easy night on the town. Upon my arrival, my friends were already seated and had ordered a few beers to get the night started.

As I settled in our waitress came around and asked if we were ready to order. Everyone started listing off what they would like and eventually the waitress would have our orders complete.

Without being too long-winded, the food was great and we all shared a platter of different brats. The Duck was delicious however our waitress didn't find that we were.

What do I mean?

As the night wore on, our waitress seemed to be short with us and started to display some attitude with us. I can understand that handling a party of 6 can be daunting for a waitress, but it's no reason for her to be irritated with any table (if you're asking me).

After we had eaten and got ready to go, the manager of the joint came up to us and wanted to check-in with us to make sure everything went well. When I spoke with him he seemed more concerned than what a normal manager would be. He noted that we didn't treat our waitress right and pushed an attitude as though we had intentionally done something to make her mad.

Keep in mind that we hadn't even finished paying, so she didn't even know what we had tipped her (which was handsomely).

I would give this place an "excellent" rating, but based off the "I'm better than you" attitude, It only gets a "Good" rating.

Whatever this waitress' issue was with us, it didn't translate well with me and the rest of my friends. We were just 6 guys having a good time. That should be expected...