My girlfriend and I were in Seaside,and we don't usually do the "touristy" thing but she wanted saltwater taffy and since we were there, we thought ourselves lucky to stumble across this place. The sign says "140 flavors of salt water taffy". We were hooked right in, cool thing they also sell $1 cones of ice cream, we were in it for the experience. We went around the store and picked out about 2 lbs of taffy flavors,and a variety pack of fudge. After making our $20 purchase my visibly 7 month pregnant girlfriend asked to use the restroom, the young girl behind the counter pointed out the key and told gave her directions, it was upstairs and at the end of the hallway or something like that. So my girlfriend asked a second time just to be sure how to get there and reached for the key. That's when it happened.... Michelle, the manager on duty came from behind the counter and SNATCHED THE KEY AWAY, saying something about "the bathrooms close at quarter til". Now at this point you might suggest I was upset as was gf, Michelle begins to defend her actions by saying "there is a public restroom across the street" and "if we don't close the bathroom someone will get stuck in there". So I should preface this with I would usually not write a bad online review, especially during the busy season of a business, I would normally call and speak to a manager and just let them know that this is an issue that needs to be resolved as it may cost them customers (our whole experience felt ruined by this woman being unnecessarily rude). While we were there she also yelled at the young man working there openly in front of customers, he was playing with his phone but- seriously- don't yell at him in front of customers (it's a freakin candy store after all, it should be a happy place). So I called this morning, and guess who answered the phone.... well she wasn't any nicer to me today either. I can't even chalk it up to a bad evening, When I asked for the owners name and number she yelled at me that she "is the general manager" and "I was following policy" before hanging up on me, so I called back again she hung up on me WITHOUT listening to my concerns. So here we are a bad review, not of the place, just the manager. Bad Manager. The taffy is really good and the price is great! The fudge is reasonably priced, but only "pretty" good tasting. We didn't get to try the ice cream because we...
Read moreToday my family and I were there, there was a lady at the counter helping a white family, as soon as she saw us (Hispanic family), she refused to help us and sent one of the other workers to help us instead, while she sat in a corner staring at us, the other worker was very nice and courteous even though we were a big group, as we were walking out I was looking for a phone number I could call to talk to a manager, and here comes the owner I told him about my experience with his employee, he justified her actions by saying she is not the one who usually serves the ice cream station, that’s why she didn’t serve us, I told him about the white family she was serving and being nice too right before us, he justified her again by saying “she had an arm problem that’s why she couldn’t serve us”. Well this is the last time I give them my business, there are many other places that want your business no matter...
Read moreI don't know what's going on with their online orders, but I ordered something here around February 5th, 2025. The email I received said that orders are shipped out the day after the order is in. I have no info for anything. I will be calling my bank on Tuesday, February 18th since Monday is Presidents' Day. It's disappointing since the shipping was almost as much as the order and I went through a lot of websites to find a taffy place that offers me multiple flavors to try. I'm sure you can get candy if you go into the store, but never order online. They will steal your money.
Update: today is February 28th, 2025, and I finally have my taffy. Just ate a piece and it was good. Can't be too mad about the package being late since it was packed nicely. Address handwritten and everything. And it came with a list of the taffy and...
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