Zingers Homemade Ice Cream — Restaurant in Seaside

Two of my children wanted elephant ears and the other two wanted ice cream so we went next door to Zingers after picking up the elephant ears. The line was huge at the Elephant Ear place so I figured we'd get those 1st so our ice cream didn't melt while waiting in line for the elephant ears. So we walk in expecting to get our order and be on our way to the beach to enjoy our ice cream and elephant ears. Nope! Did Not happen with the help of Zinger's. Thankfully this still happened thanks to Tuckered Bear located a few shops down. I was stopped immediately at the door because I had an elephant ear in my hand folded up and was told "elephant ears are not allowed in here. There is a sign at the door" Seriously?! I did miss your sign but I find this absolutely ridiculous. We weren't dining in. I can totally understand the reasoning behind not wanting outside food being eaten while dining in. It potentially causes the business to lose business by customers filling up on someone else's product. I get it. However we weren't dining in. Simply grabbing our cones and leaving. Our elephants ears had no negative bearing on them whatsoever. Now, they really lost business as we went a few doors down and spent our money there.

Im sure I will get some snarky comment from the owner given the responses I see from all the other negative comments on here. I'm honestly blown away by some of the statements that were made in the reviews by the owner. Basically telling customers if you don't like it, find somewhere else or them stating "this is what a lot of other places do as well" . What lovely customer service. Explains the the cocky/snarky tone "Have a nice day!" I got when leaving with two upset children. I would bet money that was the owner. Despicable.

edited to add, you all should probably check their yelp reviews as well. Look at his responses there. With so many complaints about the customer service (or lack thereof) you really start to question who is really the problem? But no matter what, you ask the owner that one and he will blame the customer. Come to find out per Yelp review that the owner of the Elephant ear shop and this grump man here, do not get along. Wonder if that's the real issue here. Owner claims it's not but I think otherwise. Not only re customers treated horribly but his surrounding businesses have issues with him as well.

I hate to keep editing my review but it just keeps getting worse! Look at the reviews on facebook!! He belittles a woman and her parenting skills! Openly admits to yelling at them. I am just one review in! I cannot imagine what else I am about to read. Glad I chose to leave my review in...

Would love to give a better review bc the ice cream was really delicious and the employees were really very friendly and helpful....however, a mistake was made In ringing us up and we were under charged, which we didn’t realize at first. We were sitting in the shop with our kids enjoying our ice cream while the whole time being stared at by the lady who works there. I’m assuming she owns the shop. We could tell something happened based off snippets of conversation we overheard and the scene the lady was making. upon looking at the menu again and adding up our cones we realized we had been under charged. My husband decided to pay the difference of what we owed and the lady was still unsatisfied and continued to keep staring at us with a less than nice look while sniping to the older gentleman in the back. We really didn’t want the poor young gentlemen who helped us to get in trouble over the difference of one scoop of ice cream. All in all she made us feel very uncomfortable...

We went to Zinergs today, 7/9/16, and were extremely disappointed. After waiting behind 4 girls for about 10 minutes for service (1 young server available - another young man and the owner were cleaning), we started to place our order. The 2nd young man finally came to the counter and asked the people behind us what they wanted. We had one cone so far out of 4 from the 1st server. My fiance mentioned that we were still waiting for our order. The 2nd young man said only one server could help one group at a time so we would have to wait while the people behind us got served 1st by him. He was incredibly rude. We wound up leaving after just getting the kids their cones. The thing that got me is that the owner was witnessing the entire exchange and did nothing! I don't care how good the ice cream is. If this is the type of customer service they provide, they will lose business quickly. We will not be back and will not hesitate to share...