I love a lot of things about this place. They are quick and the food is great. But i have stopped coming for one reason.
The service is extremely disappointing.
I've experienced this a few times in a row: there is one gentleman with a gray front tooth who is friendly when you enter, charges you for your takeaway meal(s), and then mutters something about a low tip. After that, he is really brief and rude with the rest of the interaction.
I don't know where the disconnect is, but in Fremont, Seattle, USA, tipping culture is such that giving any tip for a takeaway meal is considered above and beyond. I generally leave a $1 - $2 tip to indicate that i value the workers for the effort they are putting in to getting me the meal I already paid for. However, expecting 15%-20% when there is no table waiting or any special treatment is not appropriate. Further, service anywhere should be pleasant regardless of the customer's order, attitude, or tip.
Anything less than this is an embarrassment for the restaurant, the other employees, and the ownership.
I wanted to be a patron and repeat customer, giving my money to this otherwise great restaurant. I tried to come on different evenings a few times, but each time i was greeted by the fake friendly and easily soured attitude of the gray front tooth fellow (on numerous occasions) because he is not getting the inordinately high tip he expects. This leaves me feeling bad everytime I exit with my food. Even if the food tasted good, I end up with a...
Read moreI came here on a Sunday evening for a quick, dine in meal. I’ve been wanting to try this neighborhood spot for a while since it has so many good reviews. Unfortunately, we left with stomach aches from the food and a bad taste in our mouths from the service.
Food - We ordered the Sinbad gyro, the shawarma wrap, and Greek fries. An hour after we ate, both me and the other person in my party both had upset stomachs from the food. Unsure if it’s due to the cleanliness of the kitchen, freshness of food, etc but Sinbad needs to re-evaluate how their food is prepared.
Service - There was only one employee working, manning both the cash register and cooking the meals. The employee was pretty short and unwelcoming to us as well as the three other parties that came after us. Every time a customer would come in and try to make small talk, the employee would cut them off and ask them what they want. I can understand it is stressful taking on two roles but to treat your customers with such a bad attitude is unacceptable.
Needless to say, we will not...
Read moreNot the best but not the worst. I'm not exactly ecstatic about my order, but it's still good.
They move at their own pace, which is slow fast. I swear it took for ever for me to get to the front so I could let the teller know I was here to pick up my order. The teller was on the phone so it slightly slowed him down, but barely. My order wasn't ready so I waited. When I sat down u realized it had only been 6 minutes since I ordered on the phone. So I decided to walk out for fresh air and boom, order was ready.
Let's talk about the location, good luck finding parking, luckily I rode my bike for this trip. If you live in the area, this is perfect as there is both indoor and common outdoor seating which is right off the main road. Perfect for people watching while eating. I even caught a bit of the sunset. Makes me think about even moving to the area.
I was on the fence about coming back due to the lack of meat and sauce, but since I earned a yelp coupon for checking in, I'll have to come back and out it...
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