SWeL Restaurant — Restaurant in Seattle

While some of the food was ok, some was not prepared as requested.

After our group spent over $700 in food and drinks, we went outside to find our car blocked in. I went back inside to see if they could ask the 4 other small tables if it was their car and the waiter was nice enough to go look at the car to see the make of it. He came back in and told our waitress what I had asked and she said no. I asked her if there was a way to ask the customers if it was their car and all she said was no.

We have gone to that restaurant for three years when we come for our annual summit meetings and will never return. The common decency of trying to help a customer that just paid, and paid well, was lacking and really appalling. While I appreciate the time to get some of the information and a reply, I can give correct information. Our party was 7 people. One bill was $610.16 as mention for 6 of us. The other bill was for a couple as we could not pay for a spouse of a coworker with our company cards.

We did enjoy some of the food. The items we did not, we were too exhausted to send back and wait for corrections or something else.

The bartender must have come back and updated my coworker since I was out trying to help another coworker with getting out of the spot and I do really appreciate his help and his willingly to ask the customers. The waitress was at the bar and may have been making drinks but only shook her head and said no. I was not demanding or asking for immediate attention or help, only if it was possible. The bartender should definitely be recognized and commended for listening and assisting as he could.

Fortunately, one of my coworkers was better at getting out of a spot that had a clearance of 6 inches. Being in DC, I do understand parking is an issue with many restaurants and bars in small areas.

I did not assume it was a customer but wanted to see if it was so they could move their car - as this would have been easier especially since they were also blocking a driveway or lot entrance.

I also did not say and am not blaming your business for making someone park the...

I met up with a couple friends I had not seen in a while. They had heard about this place but none of us had ever been. One thing to note is we were here at 4pm (opening time) on a Monday so it was pretty slow when we first sat down.

We had the far end table on the back patio. Got water and menus right away but then had to do some catching up with each other. The staff checked on us but gave us plenty of time to figure out what we wanted to start with and never rushed us to make decisions. It was nice being able to catch up and not feeling rushed by the wait staff. This was the atmosphere for the whole evening. (We ended up being there about 3-1/2 hours. )

Two of us ordered Aperol spritzes and one had a beer. The spritzes took me right back to feeling like I was sitting on a plaza in a town in Italy. Light and refreshing! Ended up having 3 of those.

We split a happy hour pear and gorgonzola pizza for an appetizer. Really good flavors and crispy crust.

Main courses were two orders of the rigatoni and one of the pappardelle. The rigatoni was delicious! Just a bit of heat but not enough to overwhelm the sausage and sauce.

Desserts were the bread pudding and the chocolate chip cookie. Not your typical bread pudding completely soaked through and mushy. They do a drier spin on it with more solid chunks of bread. Great flavor. And the chocolate chip cookie was warm with the chocolate all melty on it. Best way to eat one IMHO.

Our waitress was super friendly and fun. Insisted on taking a photo of us when we told her we hadn't seen each other in nearly 2 years. Even gave us a little glass of prosecco on the house at the end of the evening so we could toast our reunion. A complete joy and wonderful personality.

We all really enjoyed our dining experience here and will be back again. Highly recommend this place and hope the staff has that same attitude when...

We had a somewhat rocky first visit, but I was so impressed with the food and the service that I give them 5 stars anyways. It’s a new place, opened recently, and we wanted to try it for lunch/brunch. We arrived shortly after 12, and were seated at the last empty table on the patio. We ordered drinks and brunch items and waited. It took a long time for drinks to get out, and it took a very long time to get our food. When the food initially arrived, they had somehow made the wrong item for me. I had ordered the breakfast pizza and the server attempted to give me the breakfast sandwich. When I told them I had ordered the pizza, they apologized and said they’d get it fixed. My partner got the croque madame sandwich which was beautiful and really high quality, he devoured it and looks forward to having it again. Good quality bread, proper bechamel and good quality ham, with crazy good breakfast potatoes. We did have to wait a little while while they made the new pizza, but two different servers (one could have been a manager?) came by to apologize and they brought me an additional glass of prosecco while I waited. Once the pizza arrived, I was pleasantly surprised and enjoyed the whole thing. The crust was really tasty by itself, fresh arugula, fresh-sliced prosciutto, runny yolks on the sunny side up eggs and tomatoes that tasted like sunshine. I think it needed a teeny bit more cheese though. When the bill came, the manager comped us for both my drinks and my meal as an apology for the mistake on the order, which is very generous. They really wanted to make it right, and I was really impressed with that. I don’t think you see that very often in Seattle these days. So, in conclusion, it’s very busy at brunch but the food is STELLAR and we will be back! Maybe just give yourself extra time during...