February 2024 Review....A few years ago, I wrote a glowing 4 star review for Biryani and Grill (then known as Sri Krishna Villas), captivated by their exceptional service and culinary delights. It's with a heavy heart that I revisit my assessment today, as my recent experiences paint a starkly different picture. While their offerings remain decent, it's evident that the management and operational aspects have significantly deteriorated.

The establishment seems to lack professional oversight, a fact that becomes glaringly obvious from the moment you interact with their front desk—or rather, the lack thereof. On numerous occasions, the staff, who should be greeting and assisting customers, were instead found engrossed in movies at the bar, neglecting their duties. This lapse in customer service is not just disappointing but also impacts the overall dining experience.

Our orders have been consistently incorrect, a frustration that has recurred at least four times. Requests for paneer tikka resulted in receiving chicken tikka, and asking for butter naan somehow translated to bullet naan. Such errors in order fulfillment demonstrate a lack of attention to detail and customer care, leading my family and I to decide against patronizing Biryani and Grill henceforth.

Despite the quality of their food, the prime location, and ample parking, the lack of professional management overshadows these positives. Regrettably, based on these recent experiences, I can only justify a rating of 2 stars for Biryani and Grill. It's disheartening to witness such a decline, and I hope for future improvements that might one day restore the establishment's former glory.

Review from 2021......Finally a decent restaurant at this location after so many years. The ambiance is good, so is the quality and taste. We tried the lunch Buffett and they had decent vegetarian as well as non-vegetarian options. Looking forward to visiting again to try a’ la carte menu.