Visited Fresh today (7/23/19) and was compelled to leave a positive review after witnessing a customer ahead of me get visibly upset and angry after not receiving her bubble tea BEFORE the customer who ordered ahead of her. Watched as she berated the two workers for simply doing their jobs, and looking around, realized I was not the only customer confused and surprised by this verbal outburst. She stormed off without her tea, but I just felt motivated to write a quick review as another customer who witnessed this to say that I thought the staff was very friendly, professional, and accommodating throughout my visit and has been every time I’ve been in the past. Even when this woman made it very clear she was just having a bad day and was letting her cranky mood affect her interaction, the staff continued to make an effort to maintain a friendly face and accommodate her however they could. Was very impressed by the handling of this situation and loved my bubble tea also! Delicious! Thanks Fresh,...
Read moreThe rare bubble tea store in Burlington, located inside University mall. They are really popular with shoppers. When we were there, a plenty of customers lining up to get drinks. The store is take out only, no place to sit. But looks nice with some flower decorations in the wall.
The menu has plenty of variety of drinks, tea, latte, macchiato, yakult, slush and smoothies. They have plenty of toppings options as well, more than 10. We ordered a regular black tea (Taiwanese) and a mango green tea. Both were about $6, decent price for large drinks. It took them some time to make them, but the teas were excellent. Loved the taste of mango and green tea in mine. Finished the whole thing in...
Read moreI loved this place when I lived in Vermont, and now that I've moved, I'm heartbroken.
I know the drinks here are made well - but after trying to find a similar bubble tea place near my new house, I realize how spoiled I became with Fresh drinks! Their boba was ALWAYS perfect - just the right amount of chewy, didn't stick to each other, etc. The flavors were great, and I felt safe experimenting with different toppings and flavor combos because I never had anything I disliked.
Whenever I visit, this is going to be a...
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