Pinned Coffee Co. — Restaurant in South Jordan

I really don't like to leave bad reviews unless it's truly something that is a bad experience, and isn't just a one-off bad day... and felt obligated to do so after visiting this location 3-4 times over the years. I keep forgetting what it's like and show up expecting something pretty decent for 4.6 average ratings, just to be disappointed each time as I remember the coffee and food.

Starting with the coffee it's muddy and not warm, maybe I haven't went early enough, but in the afternoon I keep getting luke warm coffee that seems like it was sitting all day. The taste is muddy and gritty seems more like a dark roast than the medium they said it is. Reminds me of Starbucks dark roast that is kind of like dirt and soap mixed together with some generic blend dark roast beans. Normally I've just dealt with the $Bucks-ish taste and the coffee not being very hot, but this time I literally went to another shop and just dumped the whole cup. Not really acceptable IMHO.

I also got a breakfast sandwich... which they were out of one of the two options, and everything else there is like saran wrapped pastries. These sandwiches aren't made fresh they are pre-mades from who knows when, that are "reheated". The barista ran it through a toaster oven I think but barely left it in long enough to warm it up. I had a bad feeling about the time toasting, and sure enough, about a third of the way through the sandwich I hit parts that were still cold inside. Ugh.

Like, how does this place have 4.6 and have raving reviews about how it's the best coffee around? I don't get it. I'd recommend almost anywhere else and hope they can improve with some real feedback like my experience. Maybe their other locations are better and they've lost quality control with expanding to multiple locations, not really sure. Not impressed, needs improvement, and this has been my experience numerous times visiting on my way to work, hoping it...

I'm a pretty harsh coffee critic, so take what I say with a bucket of salt. The things I liked about this place was the atmosphere and the layout. It's a nice cozy place to relax. I think they have a fun menu that is full of options. I think I would like to try some of their non coffee options sometime. The Mia lemonade sounds delicious. For me however, I'm not a fan of large menus as I often suffer from choice paralysis.

I decided to get something predictable and went with a cappuccino. I know the beans come from a great roastery, Millcreek, but I don't know if the brew did the beans justice. It could have been for a variety of reasons, but I suspect it was just a bit diluted with milk. Perhaps the cup sizes are too big that it becomes too diluted with milk? Maybe that removes any unique tasting strength and notes of the coffee. I just don't know if it's possible to get a great cup of coffee when it's in a big cup. There's only so much espresso base to use. It was closer to a latte than a cappuccino.

This may not have merit, but just my observation. Great staff and great atmosphere though. I should clarify, it wasn't a bad cup of coffee, it just wasn't a great cup.

Oh, and I'd also love more to-stay options rather than in a to-go cups. I like the small cup experience. I think they only had 16oz cups which is way bigger than I prefer.

Edit: I love the response and I'm excited to try something new when I go back. It's good to know there are various sizes from 12 oz up. Thanks for being a...

I recently visited this new coffee spot, and I’m so glad I did! The drink sizes are generous, which is a pleasant surprise compared to other places. I loved that the drinks weren’t overly sweet—they strike the perfect balance, allowing the coffee flavors to really shine. There’s a ton of options on the menu, so there’s something for everyone, whether you’re in the mood for something classic or want to try something new.

The location is super cute and cozy, making it a perfect spot to relax or catch up with friends. The vibe is happy and welcoming, and you can tell a lot of thought has gone into making it a great experience for customers. I left feeling really satisfied and can’t wait to come back. Highly recommend...