Fire-Fish Sushi & More — Restaurant in Temecula

I really wanted to like this restaurant and had been looking forward to trying it out for a while. Finally was able to go for an early dinner with my son on a Thursday evening and had a less than stellar experience unfortunately. We were seated right away and the restaurant was only half full. My son ordered a California roll and lemonade and I ordered an eel hand roll and shrimp tempura crunchy spicy tuna roll with tempura flakes and eel sauce. When our food was served the tempura flakes on my roll were extremely stale and had no crunch. I informed my server politely and she apologized and took the roll back to the sushi chefs for a remake. I could see the interaction from where I was sitting and the chefs looked visibly annoyed at having to remake the roll. A new roll was brought out to me about 5 minutes later but it was missing the shrimp tempura this time. When I politely informed my server she apologized again and took the roll back to the sushi chefs where another discussion took place with them glancing at me with obvious annoyance. She then brought the roll back to me and argued that this was the roll I had ordered. I informed her that it was not, I had ordered a shrimp tempura spicy tuna roll and she said she would see what she could do. My son had to use the bathroom so we got up from the table so I could take him and left our things at the table and were gone for a few minutes. When we returned our plates had been cleared including part of the roll my son was still eating. Another server brought the same wrong roll back to me for the third time and argued with me that this spicy tuna roll was the roll I had ordered. I politely said it was not, this was my first time dining there and it was becoming a frustrating experience and I just wanted the correct roll I ordered. She finally relented to try to fix the situation and walked back to the sushi chefs. At this point I was embarrassed and over the whole experience and asked to cancel the roll and for my check. I don't know if this was just an off night for them or bad communication but I truly am so disappointed with...

Exceptional Service and Unforgettable Sushi!

I recently dined at an extraordinary sushi restaurant that left me thoroughly impressed. The customer service was phenomenal, with attentive owners who made me feel valued from the moment I walked in. The warm and inviting atmosphere added to the experience.

The owners took the time to engage with customers, recommending dishes based on preferences. Their passion for sushi was evident, and their attention to detail was refreshing. The restaurant was impeccably clean, creating a pleasant ambiance and instilling confidence in hygiene standards.

Now, let's talk about the food! The sushi was nothing short of incredible. Each dish was beautifully presented, showcasing the chefs' skill and creativity. The freshness of the ingredients shone through, and the flavors were perfectly balanced. The menu offered a variety of options, catering to all tastes.

Overall, I highly recommend this sushi restaurant. The exceptional service, attentive owners, cleanliness, and outstanding food create an unforgettable dining experience. Whether you're a sushi lover or looking to try something new, this restaurant is a must-visit. Prepare to be amazed and embark on a unique...

The food is really delicious. The atmosphere was warm and inviting. I am giving 1 star because the staff wasn't attentive or warm and inviting. We were a party of 8, 5 adults 3 kids. My husband and I ordered first but were served last, which was odd, we had to ASK 2x where our food was. Plates of sushi were coming to the table... slowly.. for no reason. It was 430 in the afternoon and we were the ONLY people in the restaurant. We all commented about the slow service and noticed the ENTIRE wait staff (4 people) standing and talking to each other. Water was refilled for 1 person 1x. We ordered Saki. I personally didn't like it but I didnt send it back either. I asked for a sample of another kind BEFORE I wanted to spend money on another I may not like. The waitress didn't WANT to give a sample. She said they had them for 1 kind but not the other and never came back with it. One of the couples we were with brought us there bc it is 1 of there favorite places to go, at least once a week. They were appalled at the service tonight. So was I. Enough to write this lengthy review. Food was good but not good enough to deal with the attitudes of...