Pizza Pie Factory — Restaurant in Tempe

They sent me a text two days after I ordered and paid in full through Grub Hub. The text was asking me to send them a check for part of the payment because they made an adjustment for the item I ordered that wasn’t available.

I placed my order through Grub Hub and paid in full. However, they had called at 1:14, I called them right back at 1:15 and what they said to me is they didn’t have the ingredients for what I ordered and I said a substitute was fine with me. They said OKAY! I did not ask for any discount, however it seems you made some adjustments on your end with the price and now two days later you changed your mind.

I PAID AT THE TIME OF ORDERING- take it up with yourself! YOU changed the price, not me.

So the text came and now I don’t ever want to order from them again. Leaves a bad impression.

What a good way to lose a customer forever. This is tacky. I called you back 1 minute after you called me. Be a...

We decided to stop in because who doesn’t LOVE pizza?! The owners were running the store and were super sweet, the prices were right and although we were there without any other customers the environment was adorable.

But let’s get into the nitty gritty, the pizza was INCREDIBLE, my wife and I both agreed it was the best pizza we’ve ever had in our lives. We chose the fresh mozzarella option with their handmade red sauce, we added spinach, pepperoni, ham and bacon with garlic mixed into the sauce. We will definitely be returning often because that pizza was amazing.

We told the owners of our experience as we left and they were so flattered, but honestly it was the best! I think even on an “off day” with their pizzas or ingredients the pizza would be delish and totally...

The pizza was OK and then we ordered the chocolate cinnamon twist when I went to take a bite. I bit into barbecue sauce on top of the cinnamon twist and it was supposed to be chocolate ganache. We went back inside to ask for a refund because we weren’t even in the mood for it anymore and they said that because we ordered it online, the money hasn’t come to them so they can’t refund us and that we needed to call the company and come back tomorrow, but I don’t live in Tempe. I live 50 minutes away so kind of inconvenient. I also walked back in there twice to try to order a fountain drink, and the only two people working. Were standing in the back I couldn’t get their attention until my boyfriend...