Subway — Restaurant in The Colony

I go this Subway all the time, and am very happy with the service. From last few months, it seems like the service as well as Customer service had been worsening. I went to the store at 2033 hours to get food for my family. As there were other customers in there, I waited outside in my vehicle so I would not over crowd the location during COVID-19 situation. I was looking on my phone for menu while waiting and noticed that last of the customers came out by 2040 hours, I got out of my car to order some food and front door was locked. I went back in the car, found the phone number and called them, I saw one of the employee (male) went to where the phone is located, picked up the phone and hung it back on receiver. And not a second later I heard my phone disconnected. I called them multiple times and neither one of the employees picked up the phone. I finally left that Location and went to other location to get food for may family. I hope someone from Corporate does see this and take some action. No wonder why Subway sales are going down while other Sub...

Great Subway. I've been going there for lunch a lot since I've been building Jurassic World Exhibition there 7 days a week. They have the best S'mores cookies of any Subway I've eaten at yet. They just cook them so perfectly that I stopped in to get a few for the drive home at least a few times this last week. Everyone is friendly there, and they make the sandwiches/wraps quickly. Definitely the best store of the 3 in the immediate area. One is in Walmart and had no cookies at all, and the one in the gas station was empty & desolate like it had closed for business in the middle of a shift and no one noticed. Thanks The Colony...

Manager Adrian is rude! CHECK YOUR FOOD AND DO NOT DO ONLINE ORDERS. I picked up TWO FOOTLONGS and the bread was harder than AP Calculus. I usually check the bread but since my gf leaves notes on the order, we have no issues. My gf and I tried to suffer through but we just couldn’t. We brought them back to the store with recipes attached and Adrian said the bread got hard cause we waited. I have taken Subway to lunch for work and bread was the same as i bought it. It gets...