Teriyaki Madness — Restaurant in Torrance

TERRIBLE FIRST EXPERIENCE

I understand that this place is BRAND NEW. But MAN get your act together. I order my food and I am told that it will be ready in 20-25 minutes which I have NO issue with. However, I notice that the kitchen places an order and says in a low voice that an order "is ready". The problem is, there's nobody there. A big line starts to come in and I notice that the cashier comes around from the other side of the kitchen to attend the line. Completely IGNORING the food that was already placed to get bagged (mine and the gentleman next to me) so I'm thinking okay, I get it, they're busy. Then the phone rings and another guy comes from out of nowhere to answer it. So 10 minutes pass by, both cashier are busy, my food is sitting there cold, WHATEVER. THEN the guy finishes his phone call and starts to mess with the computer COMPLETELY IGNORING THE FOOD READY TO GET BAGGED. I get FED up and I say something with attitude. The gentleman next to me THANKS ME for saying something. I wanted to write this review there but figured I'd wait until I taste the food. And I'll say, the chicken teriyaki is pretty good, actually REALLY good. The problem is that this place has TERRIBLE CUSTOMER SERVICE. Food: 8.5/10 Service: ZERO/10

Please fix this place management, this FIRST experience is TERRIBLE. Word of mouth really sucks, and I know FOR A FACT that I wasn't the only one...

Disappointing first experience, lots of better teriyaki options in the South Bay.

We got the teriyaki bowl with rice and spicy teriyaki with yakisoba.

First issue was with the veggies. Overcooked and drenched with sauce to the point the teriyaki bowl looked like soup. Should have been drained correctly but it looks like the staff just took it out and dumped it directly on the rice so eveythjng became mushy. The bowl just didn’t look appetizing. Normally with teriyaki and veggies, it looks appetizing and fresh, but here the teriyaki chicken is forgettable and the veggies with whatever is cooked in makes it look very unappetizing.

Spicy chicken had pretty good flavor although slightly tough. Same issues with the veggies. Tha yakisoba was overly salty for my liking.

I know they’re relatively new but it was a very disappointing experience. If you want teriyaki, go elsewhere for now until they can figure it out. Or just eat any of the other options in that plaza, you’ll be much...

I don't normally write bad reviews but this place was a real letdown. I went on a Sunday around 7p. There was no one at the counter when I ordered initially but it looked like they were all in the kitchen working. No knock on that. I ordered a reg salmon bowl, reg orange chicken bowl, pot stickers, crab rangoons, and edamame. The host said it would be awhile as they had other orders but no time given. I'm guessing it was online orders bc it was empty. Waited about 25 minutes which seemed excessive.

The sides were decent so kudos to that. The bowls were the biggest issue for me. The salmon was maybe a 4oz tops and came with about 3 cups of rice. Plus the salmon tasted like chicken. The orange chicken was maybe a half a cup of chicken to the same 3 cups of rice. Ratio was really off and didn't feel it was worth. I feel like Panda across the street wouldn't been a better taste/value. Unfortunately won't be coming back again....