NAYA — Restaurant in Town of Hempstead

Never really been the biggest fan of mall food court (of course I always have to get the quintessential Auntie Anne’s - but really that’s all I ever look forward to). So when halfway into shopping around my family and I were starving we made a pit stop at the food court.

Naya is tucked away on the other side of the food court away from all the hustle and bustle of Wendy’s, pizza, Sakura, etc. with no line. I got the Chicken Shawarma salad - didn’t really get a lot of spice on the chicken but with all the add ons I got, I didn’t mind. They were very generous with the sides - I got hummus, garlic, tzatziki, radishes and red onions. I also added on some green sauce (jalapeño) but it wasn’t spicy at all. It came with a small warm pita which was damp (?)/a bit too chewy from being warmed up in a plastic wrap than toasty, but it was still a good addition to the meal.

All in all, for only $13 it was a healthy, delicious and filling meal that I...

My daughter and I love the food and big fans. At the end of the day of shopping, for sure we always have ended here to pick up our dinner. This was our routine. Though their SERVICE was up and down, we gave them try for next visit. Here we visited last night and the server was AWEFUL!!! She didn’t even want to talk when I asked questions and big sights all that time and just slamming every portion of my food to the bowl that even went all over her arm!!!! I let my daughter ordered by herself and she didn’t give her any sauces or dips. At the end, she gave us BURNED pitas!!! The store needs hire who are willing to work and DEFINITELY needs training employees!!!!! I NEVER want to come back this place again!!! This woman broke my daughter’s...

Terrible Service and Shrinking Portions at NAYA

I go to NAYA almost every day, but lately the experience has been awful. The staff often have bad attitudes, and the portions just keep getting smaller and smaller. It feels like they’re trying to cut corners and cheat regular customers by giving tiny scoops of food, then charging extra for anything additional.

It’s frustrating to be a loyal customer and get treated like this. Management really needs to train their employees better and stop this practice of shrinking portions while raising prices. It’s a terrible way to do business and shows they don’t value...