The food was over priced. Portions were small. Waited 15 minutes for coffee. Paid custom 10% tip on a grossly overpriced, sub-par meal and got harassed and verbally assaulted by waitress with a blond bob in front of my table of 8. This woman does not have the temperament, nor the competence to be working in service, and i have paid $23 dollars for a meal that does not amount anywhere near to the quality or efficiency of biscuitville. Do NOT recommend.
Mi Vida, This will be my last comment, I would just like to clear some things up. I would like to start by saying that if I could go back, I wouldn’t have left a review that so personally targeted an individual from your staff—though my review of your product and service would remain unchanged. I understand that you are trying to run a business, and leaving targeted insults for the world to see is not classy, nor is it who I am.
As far as your response to my review, I am humored by your mixture of baseless attempts to defame my character and AI generated, 4th-grade roasts. My entire stay, you heard nothing other than “yes ma’am”/ “no ma’am”, as well as “please” / “thank you”. To say that I was anything less than warm and polite is a falsity, and then to have the audacity to proclaim I acted as “rude” and “disrespectful” is completely ludicrous. Regarding your prejudgement of me, I am unsure as to whether or not your pretentious, tasteless bravado was an immense hyperbole or a blatant lie—similar to your comments about my attitude and etiquette. Nevertheless, a “professional” who high-handedly brands me as a “problem child”, places “bets” on my behavior, and heckles me with comments like “daddy’s money” certainly doesn’t doesn’t deserve my 18% gratuity anyways.
Now, I will address the tip. Put by Robin DiPietro, Ph.D., program director at USC's College of Hospitality and Retail “When deciding what to tip at a restaurant, tipping between 15 percent (for average service) and 20 percent (for very good service) is suggested.”. I have received better service through the Walmart support line during black friday than I did with you all. Still, when subtracting my $7 coffee ($5 Latte + $2 Extra shot)—as I’m sure you all would understand as an outmoded 4.8 star establishment—from my post-tax total of $20.80, my now seemingly generous tip of 10% translates to 15.1% on food, deemed appropriate for “average service”.
Much of my aforementioned tip explanation comes down to anyone’s own discretion—as does a tip itself, but there is one thing for sure. Your response to my gratuity was preposterous. To get in my personal space and aggressively taunt me in the face of every customer was tasteless—a childish temper tantrum. It is an enormous contradiction to consider yourself a professional and representation of “very good service”, meanwhile exhibiting such a pathetic outburst founded upon pure entitlement and conceit. If a 10% tip is enough for you to create a spectacle through the bullying/harassment of your customers, then Christ almighty just include it on the bill (and find an occupation other than service). And with regards to my “snobby” review, I assure you that not the food, nor the service alone would have ever led me to leave a poor restaurant review for the first time in my life.
And yes, in the future, I will be taking my business to Biscuitville, where I can spend 50% less for 50% more and not be senselessly heckled...
Read moreWas so excited to try this place but now I’m scared to go back. We arrived to a long line and they were out of smoothies, yogurt, and juice- no problem they are popular and that can happen. However it took over 10 minutes to get seen by a server and then another 20 to get our lattes and another 20 to get our food. We were not checked on by our server and it was clear she was occupied and favored others. When she spoke with us she looked upset and she was short and unwilling to help. However it was clear she didn’t feel this way towards the other patrons. At the end of the meal I had to find our server and ask her to bring the check since we had an appointment to make. She came around with the card reader and I scanned my card and was planning on leaving a cash tip so I picked the no tip option and was digging through my purse to get cash while my friend paid her part. The waitress began asking me about my experience and I told her it was very good however I felt she was annoyed for having to ask her for the check so I wanted to explain we were in a bit of a rush. she made a comment to my friend that was something along the lines of “thank you for tipping-that’s so good of you-since that’s how we make money- she was clearly mad and then she proceeds to run away before I could even explain I had a cash tip. My heart sank and I felt bad I hadn’t explained immediately. And maybe I should have said something earlier but we were in a rush and I forgot and this interaction took all of two seconds. So I get up and find her to apologize and explain I have a cash tip and she immediately started trying to get me out by saying “it’s fine maam” and “just go” and “what goes around comes around” and something like that”some of us have it and others don’t” and was clearly trying to get me to leave. I didn’t raise my voice and wanted to give her the cash but she made it a whole scene and I tried apologizing again for the misunderstanding but she was clearly unwilling to hear me out. This made me feel very unwelcomed and like I was a bad person. I felt the comments about the tip and what goes around comes around were meant to frighten and belittle me. I would love to come back for the food however I’m worried the waitress will serve me again….. the customer service made inappropriate comments and made me very uncomfortable. Food was good though.
UPDATE: I went back one week later. However I did not ask to speak with the owner. I didn’t want to make anyone uncomfortable by doing so and I saw the waitress from before so it felt wrong. However I was served by someone else and she was lovely and my experience was WAYYY better! Also I left a tip with my card...
Read moreI had heard so much hype about the acai bowls at Mi Vida, so naturally, I was excited to give them a try. Little did I know that my anticipation would quickly turn into sheer disappointment and disbelief.
Let's start with the star of the show: the acai itself. Instead of the vibrant, fresh flavor I was expecting, what I got was a dull, almost flavorless mush that tasted like it had been sitting in the freezer for months. The texture was grainy and unpleasant, more akin to slushy ice than smooth, creamy acai. It was as if they had taken a shortcut and used the cheapest, lowest-quality ingredients they could find.
But wait, it gets worse. The toppings, supposedly the crowning glory of any good acai bowl, were a sad excuse for freshness and variety. The bananas were brown and mushy, the strawberries were limp and flavorless, and the granola was so stale it could have doubled as bird feed. And don't even get me started on the drizzle of honey, which tasted more like sugar syrup than the real deal.
To make matters even more disappointing, the portion size was laughably small for the exorbitant price they were charging. I could have eaten three of their so-called "regular" bowls and still been hungry afterward. It was a blatant rip-off, plain and simple.
And if you thought the food was bad, just wait until you experience the service. It was like pulling teeth just to get the attention of a server, and when they finally did grace us with their presence, they acted like they were doing us a favor by taking our order. There was no warmth, no hospitality, just a sense of indifference that left a sour taste in my mouth long after the acai bowl had been consumed.
In conclusion, Mi Vida may claim to offer the best acai bowls in town, but don't be fooled by their marketing hype. With their lackluster ingredients, minuscule portions, and dismal service, it's a breakfast experience you'll want to avoid at all costs. Save your money and your taste buds and head elsewhere for...
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