Jersey Mike's Subs — Restaurant in West Manchester Township

So I went to the store, obviously to get a sandwich. I ordered the veggie sandwich over the phone. I got to the store and had to wait for about 15 minutes in order to pay for the sandwich I ordered 30 minutes before. This young girl finally asked me what I wanted, in kind of a rude tone, I told her what I wanted, she gave me the sandwich, I took it and left the store. Drove 20 minutes to get home and guess what I found my sandwich to be! A pastrami sandwich.. I ordered VEGGIE SANDWICH. I paid almost $13 for a sandwich that I ended up throwing in the garbage. I was too mad to return to the store and make a scene. I will never order from this store again, and that girl's attitude, Mikaela I think was her name, needs to be addressed. I wish I could give Zero stars. This store is too crowded and the staff doesn't pay...

This restaurant is in a location where several others have failed. To overcome the horrible location they would need either National Brand recognition or be really special in some way. Jersey Mike has neither of these things. I expect this location to close before the end of 2020, it all depends on how long corporate management is willing to carry them.

When I visited at lunchtime on a Sunday, it was busy as you would expect for a new restaurant. The service was slow, as you might expect from a bunch of new employees. I asked for no oil and vinegar because I saw the girl drowning every sub in the stuff. She also doused mine and had to remake it . Later I found that my Club sub did not have bacon as it was supposed to. IMHO the food is not worth the effort to get in and out...

Staff is always friendly my only issue is food being correct. Usually being that order wheat and get white. Yesterday was frustrating because ordered without mayo, but they added it anyway so hence I went hungry cuz mayo is absolutely disgusting to me. This concerns me because my boyfriend cannot have white bread for health reasons and what if I was allergic to mayo. People preparing food should really pay attention to the orders before they kill someone with a severe food allergy. I'm sure if it was them or someone they cared about they would make sure it's right. You really should pay better attention. If people stop ordering your food it leaves you without a job...