I was extremely disappointed with my experience today. We joined the waitlist an hour an advance and did not arrive at the restaurant until it notified us online that we had only 15 minutes until our table would be ready. We sat for an hour and then were asked if we had put in a seat request, we showed them our request and then proceeded to wait another 30 minutes. We only asked the staff one time in this timeframe how much longer it was trying to be polite and patient to the young staff. The hostess then proceeded to have an attitude and roll her eyes when we requested an additional kids menu. Then we were sat and as we were waiting we overheard the staff speaking poorly about us to our server who had yet to even speak to us. The sever did her due diligence, but it was clear she already had a bias towards us. We waited another 30 minutes for our food and drinks. After receiving our food we discovered that our āblueberryā pancakes were not blueberry at all. In fact the pancakes were clearly made without causing them to push the blueberryās into the pancakes afterward. The restaurant was closed/closing at this point. We had been wedding dress shopping and had family from out of town and had to apologize profusely to them for this behavior as this had been a staple for us for quite some time so we had requested to go here. Additionally we had the intention of leaving at 2pm for travel plans and were unable to do so although we arrived at the restaurant at 12:20. We ended up leaving around 2:45. Very disappointed and put off by the staffs overall behavior and their treatment of us considering we did not complain and were overly polite. Not a single staff member even apologized. The lack of customer service is absolutely...
Ā Ā Ā Read moreHomegrown on Douglas ā Where Even the Customers Stare Like You Just Descended from a Beam of Light.
Let me be crystal clear: I didnāt walk into Homegrown on Douglas looking average. No, no. I walked in looking like the plot twist in someoneās boring morning ā like a cover model who accidentally wandered into a brunch joint during a solar eclipse.
I was told the wait would be ā5ā10 minutes,ā which in Homegrown Douglas terms apparently means "Weāll get to it once weāre done pretending you donāt exist while absolutely staring at you."
And Iām not just talking about the staff.
The customers. Were. Staring. Like I was the halftime show at an airport. Like Iād just said, āHi, Iām your biological parent,ā and handed them a glittering prophecy scroll.
There were whispers. Side-eyes. Nervous giggles. One woman audibly gasped. A man dropped his fork like heād seen a ghost, and a couple others I am positive they took my picture.
And me? Just trying to pick up food.
But instead of handing me the bag and setting me free to go bless other zip codes with my beauty, they made me sit there. Like a mortal. As if I wasnāt giving full āwalks through fog in slow motionā energy.
I eventually realized I wasnāt waiting for food anymore ā I was being silently inducted into some kind of brunch-based Hunger Games. The real meal was my presence, apparently. And everyone there was feasting.
Final rating: ā 0/5 ā unless youāre rating how many people will make eye contact with you for just a little too long. In that case? Infinite stars.
Go if you must, but be warned: you may leave hungry, and spiritually exhausted from carrying the room with your...
Ā Ā Ā Read moreThe food was good. However, I will never go back. At this location the noise in the restaurant is beyond loud. Iāve been to sports bars on game days that were less loud than this. Never before this experience have I been made to resort to tearing the paper napkin into ear plus just to be able to eat my food. Not only do you hear every conversation in the restaurant , but also all the kitchen noise and the staff shouting to be heard in the kitchen. They also had music playing that all I could hear was the base line as it vibrated the speakers over the rest of the noise.
Furthermore, I ordered a pot of tea ācottage breakfastā with my meal and asked for milk and sugar. The food came before the milk and sugar and the waitress had to come back to ask what kind of milk. She didnāt list any options other than whole milk, so I donāt know why she asked in the first place. When I finally got to taste the tea, I could tell it had been either mixed with the chai blend or stored in the same container because I could taste the cinnamon from the chai in the cottage breakfast tea. I waved the waitress down and she said that she would let the bartender know and take it off the bill since I didnāt like it. I didnāt say I didnāt like it, I said that it didnāt taste like cottage breakfast. I guess she didnāt hear me because...
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