Jersey Mike's Subs — Restaurant in Wilkes-Barre Township

Honestly their subs are delicious, and I've had 20+ pretty good ones before this, but the disrespect on this most recent sandwich baffled me. DO NOT MOBILE ORDER, if you aren't watching them make it, it will get neglected. But then if you have to wait in line, expect to be in there 10-30 minutes during the lunch rush. Staff is nice, place is clean, everything tastes great, but for $18 for a giant size I feel like I got robbed blind and found about half the amount of meat and veggies that I'd received previously. Normally I believe in paying a premium for a better product, "you get what you pay for," and had no problem splurging for a good sub. Like seriously the bread ratio to everything else was so off, there's like one slice of each meat type in the cross-cut, and 3 and a half little pickle slices in this half of the sub. ONLY part I was satisfied with is the amount of banana peppers, lol. Normally I'm completely full after half the giant sub and save the other half for later but I found myself still hungry this time. I don't know if it was just an off day, new management, new employees, or a new yearly corporate overlord initiative to cut costs by sanctioning portion sizes. Thinking I'll stick to local joints from now on that don't skimp out. Was not a sub above, our...

I like Jersey Mike’s food but I hate the service at this location. I think this review Is more of an indictment of the entitlement generation of Wilkes-Barre. The people behind the counter literally didn’t give a damn about preparing my order correctly. They cared more about their personal conversations and checking their cellphones. I had to on multiple occasions to correct the lady preparing my sandwich. The amount of effort she put into the sandwich makes me question the value of going to this place and spending $25. If she spent 1/10th the effort she did on her long manicured nails I would be leaving a 4 or 5 star review. I could just go to Wegmans and have them make me a sandwich or buy the meat and bread and do it myself. I hope the management team at Jersey Mike’s reads this and works to hire and train competent and polite employees. Again my experience at other Jersey Mike’s has be enjoyable. If I have another bad experience here I will not be...

What's up food crew and welcome to another Google review. Now one of my YouTube channel followers told me about Jersey Mike's, so I had to check it out. Walked in and first thing I noticed the restaurant very clean, the employees very polite and welcoming. I ordered their giant sub which is there 12 inch footlong. I got the original Italian, meat cheese lettuce tomato onion added sweet peppers mayo no dressing. Now I was impressed for this place being a chain, the sub was nice and packed to where they cut it for you in fours. The bread was soft and you can taste the freshness to where I was told they bake the bread in house. Definitely recommend, now the only thing I have to criticize and stopping me from giving a straight 5 out of 5 is the price, they charge around 16.00 bucks. That's high, the locals give you the same for way less but other then that it was very filling. I had a great experience. I til next review be blessed...