We came at lunch time after seeing the fantastic reviews online and felt we had to check it out based on this! Was quiet, only 2 other couples in here with us. It’s a two story place that could easily seat 40+ so clearly gets busy in the evenings.
My partner wanted to order the Vietnamese favourite bun cha, I ordered the poached chicken with ginger and fried chicken spring rolls to share. Food, although was on the pricier side was fantastic and we both really enjoyed our dishes.
Waitress Sim, was really attentive and even made sure she helped my partner by putting the wifi code in for her to her phone and helping her by showing her how to roll the wraps properly. I thought this was a great touch. Little did we know at the end after asking if her service was good today, she asked if she could take my girlfriends phone and took her to their trip advisor page so she could write a 5 star review for her. If she wouldn’t have done this, I would have given them a 5 star review everything was great but this was a real negative and is going to put customers off in future if they continue, as I have seen others comment that have had it done to them, to do this. Ask politely if you could leave a review if your service has been up to standard, no problem but taking to the page and almost watching over while they write it. Not good.
Go for the great food and service but beware what will come at the end...
Read moreWe just had the most amazing meal and experience here, the food and service and atmosphere all were fantastic. It was so good I literally wanted to shout to people passing in the street telling them to also eat here! We had the bun cha, the fried eggplant and dumpling cakes. All of the food was outstanding, definitely our favourite meal from our time in Vietnam. Daisy/Chi was the most lovely waitress, she was so friendly and spoke such good english. She was very helpful in recommending what we should eat to get a taste of the local cuisine, and also helped me improve my pronunciation which was lovely as I have been trying to learn and better my speaking of Vietnamese. She made us feel very warm and welcome, and we shared lots of smiles together. Finished the meal off with an egg coffee which was wonderful too. What was really unique about our experience here is that Daisy shared with us how to best create and enjoy the food, which we had not been shown in other places.. from how to wrap up the ingredients of the bun cha to how to best enjoy the egg coffee, her sharing of knowledge really enhanced our experience and made it feel very authentic. Overall, we had such a great experience here thanks to the lovely Daisy and of course, the amazing food 😊 Would highly...
Read moreA truly unforgettable dining experience! My recent visit to Hoang's Restaurant was an absolute delight from start to finish. From the moment we walked in, we were enveloped in a wonderful, inviting ambiance that perfectly blended traditional Vietnamese charm with modern elegance. The food was, without a doubt, the star of the show. Every dish we ordered was a masterpiece of flavor and presentation. The ingredients were incredibly fresh, and you could taste the care and expertise that went into each plate. This is authentic Vietnamese cuisine at its very best. What truly elevated our evening, however, was the excellent service. Our experience was made extra special by Captain. He was incredibly attentive, knowledgeable, and went above and beyond to make sure we had everything we needed. He was so helpful in guiding us through the menu and his recommendations were spot-on. His genuine warmth and professionalism made us feel so welcome. I can't recommend Hoang's Restaurant highly enough. It's the perfect spot for a special occasion or simply a fantastic meal. We'll definitely...
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