This place exceeded my expectations! The receptionist was incredibly helpful, friendly, speaks really good english and even managed to change my reservation last minute. When I came for just to make the reservation, I was greeted with a complimentary drink and got to relax in the lobby until my tour agent arrived. My therapist is Bela and she was really highly skilled, and the Asian Blend Massage she did was fantastic - top-notch service! Despite minimal communication, she understood exactly what I needed. She's really the best therapist you could ask here.

As a regular spa-goer, I found this place wonderful. The warm towel skin cleaning after each treatment was a nice touch. The room was clean, comfortable, and quiet, though a bit of paint on the ceiling would be a welcome addition to address some mold. Complimentary drinks and snacks were provided before and after treatment.

The only drawbacks were the lack of cleanliness in the restroom (it may have been my unfortunate timing that I used the restroom after someone who didn't leave it in a clean state, resulting in the toilet seat being soiled with urine), oh and a bit of disturbance during the massage (after around 30 mins of treatment) due to noise from staff outside the room.

While the price might be slightly higher compared to other places, the exceptional service and quality of the facility make it completely worth it to me. No regrets whatsoever.

Nonetheless, the overall experience was excellent. Compared to other spas I've been to, this one stands out as the best. I also appreciated that the staff didn't ask for a tip, like any other places. You can give one directly after your treatment if you choose to. I'll definitely be coming back!