Massage chair section - IMAI MAMORU

Everyone is nice except IMAI MAMORU Terrible staff at BicCamera NishiShinjuku!

This is not the first time he was rude. The first time he refused to let me try the Panasonic Massage Chair. It was on a different day. I let that go. Today, when I asked if I can try the other chair, he said “No, if you’re not going to buy you can’t try” “You came here before already. So many people want to try” There were no people!!

Of course I will try the chair many times before I buy. There are so many options! And of course it’s not my first time in BicCamera! I have a lot of free time! Is that unusual for you?

I have always loved shopping at this particular branch because all the staff I had interacted with before helped me a lot. I even recommended this branch to all my Expat friends, even though we are closer to the Akasaka Branch. All of my appliances came from this branch. And before I bought anything here, I always took my time. It was never a problem. In fact, the staff who helped me with everything were very happy to explain and accommodate me. For example, one of them even gave me free shampoo, conditioner and hair treatment sachets (Dyson airwrap section) even though I wasn’t planning on buying on that day. Before that, I had tried the airwrap many times. I bought it after a few months and after going there to try so many times. I bought all my appliances here and I always felt comfortable shopping.

But Imai was refusing to let me try and was being rude. He even asked me weird questions, “Do you live here?” Do you have a business?” Like do you think I can’t afford that massage chair? LOL

After I called him out for being rude he suddenly said, “I don’t understand English.” He said that after speaking English. Great try at escaping.