Sheraton Denver Downtown Hotel

United States Colorado DenverSheraton Denver Downtown Hotel

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Nearby Attractions Of Sheraton Denver Downtown Hotel

Denver Art Museum

Denver Art Museum

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The Hit List

Restaurants

Best 10 Restaurants to Visit in Denver

February 25·5 min read

Attractions

Best 10 Attractions to Visit in Denver

February 25·5 min read

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Address

1550 Court Pl, Denver, CO 80202, United States

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Phone

+1 303-893-3333

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Website

marriott.com

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Overview

The Hit List

Restaurants

Best 10 Restaurants to Visit in Denver

February 25·5 min read

Attractions

Best 10 Attractions to Visit in Denver

February 25·5 min read

Solo Travel in the U.S. Without a Car | Denver Part 1

Penelope

2220

As someone who spends 70% of their time traveling for work across seven states, I may not know much, but I KNOW hotels. So, allow me to share my not so delightful experience at the Sheraton Denver Downtown a Marriott property. Walking into the Sheraton, you get this grandiose feeling of stepping into a high-end resort. That feeling stops at the lobby. My first room was spacious, well-lit, with working AC, a comfortable bed, and a large TV. I arrived very late in the evening, so that’s really all I cared about. The next morning, I was treated to a lovely disco show by the lamps, flickering like they were auditioning for a strobe light gig. No worries, I thought, I’ll just use natural light. Next, I go to start the shower. Ten minutes later, I’m greeted by lukewarm water. With meetings on the horizon, I enjoyed a refreshing cold shower. Just bath and hand towels, no facecloths to be found. Maybe they’re aiming for a rustic, pioneer vibe? Attempting to connect my computer to the TV via HDMI, as I've done hundreds of times, the TV displayed "My Media." Great, right? Wrong. HDMI Direct Connect option didn’t work. The port was there. I was connected physically, but no HDMI for me. Apparently, they don't allow this? Despite it being in the Marriott menu. Ok Marriott. I called the front desk several times over two hours. No answer. I used the app to chat for a new room assignment. Two more hours later, success! They agreed to move me. Despite using a digital key, which should easily just transfer to the new room, the manager insisted I visit the front desk to transfer it. Twenty minutes and a scavenger hunt for the last luggage cart later, I was off to room two. Room two was MUCH smaller and sauna-like. The AC was blowing warm air despite the 65° thermostat setting. Calling the front desk, I was told the AC works only when someone is in the room because they’re eco-friendly. What?! Once more, I’m moving rooms. Room three was even smaller. I’m guessing their policy is: the more you complain, the smaller the room. There’s a round table and an uncomfortable stationary chair, plus a larger chair in the corner for staring at the wall or the bed, because why not? Definitely not conducive to a productive work week. The good news? The AC works. The bad news? I’ve given up. Marriott: 3, Me: 0. This will be the last time I stay at this or any other Marriott property.

Misti W

00

My room is gorgeous, with a slight view of the mountains behind downtown buildings. And I love my room. It’s spacious, with nice furniture, including a usable and well-placed couch, and thoughtful amenities (such as a wired table with charger plugins). The gym is great. It has Pelotons, and it even provides a host login. The gym also has a filtered water tap for water bottles and wipes to clean equipment. I’d rate this hotel a 4.5 but will provide some nits and caveat: The first nit is that you need a PhD in cartography to navigate this building, especially if you’re here for a conference or are located in the Tower building. The building floors are obscurely labeled and it’s a constant process of trying to remember if you’re going to C or L or 1 or 2 and in which tower. I’m not exaggerating to say that in all of the 20-ish elevator rides I’ve taken so far, one or all people are confused or lost or stuck—you need your key to get anywhere, and if you’re going down, but the elevator is going up, it won’t let you choose a floor. The 2nd: If you have a disability that makes mobility challenging, you’re likely to find traveling through this building annoying if not impossible. You’d definitely need to ask for a room in the main building, I think. There’s a street bridge that connects the two, and it is not accessible (has stairs). 3rd: My shower head, which is supposed to have many settings but appears to only have “shoot your face off with a garden hose” or “trickle wash.” Lastly, they had one person on staff at the only bar/coffee area on day 1 of our major conference. I waited 20 minutes to get a tea. I was thankful o brought my own for the next morning. And watch out for room service prices if you’re not on a per diem. I’d stay here again for a conference. The parking fees are so high that if I were not at a conference, I’d look elsewhere. If you’re looking for a hip, dive-y place to eat & drink that’s close, check out The Ship Tavern, in a historic hotel.

Cydney Alexis

00

The Sheraton Denver Downtown Hotel (SDDH) is centrally located in the heart of the Mile High City. Unfortunately, its local surroundings of strung out junkies and mentally ill vagabonds make it not ideal for those who like to be able to walk around in the evenings. Wife had a convention so I tagged along for the ride. The hotel is in good condition with a friendly staff ready to assist. Elegant, stylish and inviting, we did enjoy our stay. At check-in time, we were upgraded to a corner suite (#412) and explained to us the various benefit for being a Bonvoy Elite member. The complimentary breakfast here is solid. A wonderful spread of quality products to start the day and even more importantly a stellar coffee machine ready to whip up your caffeine fix(es) to kickstart your day. The workout room here is by far one of the best I have ever used in all the hotels I have stayed at over the past 25 years. Seriously, they have just about every piece of equipment you could think of and need to get in a solid workout. The BIGGEST disappointment, however, is the parking fee for guests here. We opted to self park at $46 per night. Problem is that you apparently are not assessed per 24 hour period but by some other method of which we did not see. We parked our rental shortly after 8 pm and then left around 4 pm the following day for a period of about 20 hours. Upon leaving, we were charged $92 for parking. This was beyond frustrating as it was: a) less than one full day of parking; b) not even slightly discounted; and c) high given the other options nearby. We found a parking garage and paid $7 to park the 2nd night. $7 instead of $46. If you’re staying here, do NOT pay the exorbitant fee. Instead look for the parking garage located nearby and across from the mall. Aside from parking, the experience was largely a good one. A slight tweak of say discounted parking for Platinum or Ambassador level Bonvoy members would help bump it up a notch.

M Chu

00

Hello fellow review readers! Hubs and I stayed at this hotel Thursday through Sunday. We were there for a conference. The good: the person who checked me in was friendly, so was the other male, but when I asked the female for assistance, she didn't even look at me and someone under her voice and acted like I was putting her out. General areas of hotel were nice. Negatives: when I checked in, they asked if I wanted 2 queen or the king in my reservation, I said king. This meant we had to stay in their tower across the street, which was not where the conference was. This ended up being super annoying. There isn't even a front desk over in the tower. We called down to the front desk several times regarding issues...NO ONE ANSWERED. Ever. Therefore, we had to walk over to the OTHER building to request things, towels, a microwave, bandaids. No one was EVER there to help us with luggage. Parking isn't free- in fact, it's close to $60 A DAY. So-- had to park two blocks away for $70 the entire trip. Our room was the tiniest Marriott room I have ever stayed in. Small refrigerator in the closet and so really, no closet space. The view was cool. There was a man in his underwear walking around outside the hotel. And having two buildings with no staff and nothing being free, literally (there was a $4 bottle of aquafina in our room, cool!) The bar charges close to $20 PER bloody Mary. Look---- Stay elsewhere. It is WAY overpriced for poor customer service, poor layout, overcharges and no hospitality, at all. We did everything. Including going to get our own luggage cart, at the OTHER building, because no one answers the phone. I expected A LOT more from a Sheraton. I stay at Marriotts.only for work, I will never stay here again.

Kelly Sibley

00

The Sheraton Downtown Denver is an excellent choice for a comfortable and relaxing stay in the heart of the city. The hotel is spacious and beautifully maintained, with a welcoming atmosphere that makes it easy to unwind. Amenities like the heated outdoor pool and well-equipped gym add to the experience, offering great options for both relaxation and fitness during your visit. The room was tastefully decorated, clean, and generously sized, providing a quiet and cozy retreat after a day of exploring. The on-site dining options were convenient and satisfying: breakfast in particular was outstanding, with a variety of fresh and flavorful choices to start the day right. The service throughout the hotel was consistently excellent. Every staff member we encountered was friendly, professional, and eager to help, which made our stay even more enjoyable. The location is also a major plus: situated downtown, the hotel is within easy walking distance of museums, shops, and a wide range of restaurants, making it a great base for exploring Denver. Overall, the Sheraton offers great value, comfort, and convenience for both leisure and business travelers.

Wassim Ayass

00